Location	The Shilla Seoul is close to the subway station, but it’s located on a small hill which might discourage walking. There were mentions of hotel shuttle or service car available for transport to the nearby subway station.
Room	Most reviews praised that the rooms were clean, cozy and had great views. However, some guests expressed dissatisfaction with the cleanliness of the room.
Breakfast	The breakfast buffet was highly praised for its wide variety of choices.
Friendliness	The friendliness and attentive service of the staff received high praises from many guests.
Facilities	Facilities such as gym, pool, sauna etc., received satisfactory reviews and child facilities & restaurants also received positive comments.
Price	While some guests pointed out that food & drink prices were exorbitant, others felt that they had a satisfactory 5-star hotel experience.
Others	Additional mentions included special events & programs (such as cake decoration for kids), airport shuttle service etc.
Overall Opinion	Pros include friendly staff service, systematic facility management and good dining options while cons include expensive food & drink prices and inconvenient location for walking.

Location	Most users rated The Shilla Seoul’s location favorably. In particular, they positively mentioned its proximity to the subway station and major attractions like Myeongdong Cathedral.
Room	The reviews on The Shilla Seoul’s rooms varied. While some users mentioned that the rooms were very clean and spacious, others expressed dissatisfaction with the condition of beds or found the rooms dirty.
Breakfast	Reviews on breakfast were generally positive with many praising the quality and variety of food.
Friendliness	Opinions about staff varied as well – while some praised their friendliness and professionalism, others pointed out issues with customer service.
Facilities	There were many positive reactions to facilities especially spa, gym and swimming pool.
Price	Although there was no explicit mention about value for money in reviews, some guests implied dissatisfaction by pointing out areas that needed improvement such as services or facilities.
Others	Many users positively mentioned restaurants and food & beverage services within The Shilla Seoul; mentions of shopping convenience within hotel premises also appeared in reviews.
Overall Opinion	Pros included location, staff service, food quality & variety as well as facilities whereas cons involved room cleanliness and management status along with certain staff’s service attitude.

Location	The Shilla Seoul is located on a hill which some guests found inconvenient for access. However, it offers shuttle services and boasts beautiful views due to its location in the city center.
Room	Generally, there were positive reviews about the cleanliness and maintenance of the rooms. However, some users opined that the rooms were small or outdated.
Breakfast	Opinions on breakfast varied but most people seemed to be satisfied. In particular, many praised the food provided at the buffet restaurant.
Friendliness	There were many reviews praising staff’s friendliness and professionalism. The service-minded attitude of staff was highly rated and some mentioned that this enhanced their staycation experience.
Facilities	There were positive reviews about using facilities like swimming pools but some users pointed out downsides such as overcrowding at pools. Other facilities like kids cafe also received good evaluations.
Price	Overall satisfaction for price appeared high with several users stating that although expensive it was worth it.
Others	There were a few complaints about parking facilities while other various events or programs offered by hotels received positive evaluations.
Overall Opinion	The Shilla Seoul showed high overall satisfaction. Major advantages included friendly staff members, clean rooms, delicious food etc., despite these advantages a few users pointed out disadvantages such as parking facilities or crowded swimming pools.

1. About “The Shilla Seoul“

2. In-depth Analysis of Global Guest Reviews