Last Updated on July 9, 2024 by HB
Welcome, travelers to Korea! Are you considering a stay at the βSigniel Seoulβ (β β β β β 5 Star), situated in Seoul, Korea? Or perhaps youβve already secured your reservation? Then youβve landed at the right place on my blog!!
Building on my last post “Discover the Luxury of Signiel Seoul“, where I compiled everything about the hotel, today I’ve gathered some of the most frequently asked questions about the hotel to help satisfy your curiosity. Rest assured, I’ve done my homework to make sure this information will be of great assistance to those who crave the details! π
Alright, let’s dive in!!! π
1. Location & Address
Q: : Where is ‘Signiel Seoul’ located, and what is its exact address?
A: ‘Signiel Seoulβ is a hotel located on the 76th to 101st floors of Lotte World Tower, the tallest building in Korea.
- Address: LOTTE World Tower 76F-101F, 300 Olympic-ro, Songpa-gu, Seoul, Korea.
2. Check-in/Check-out Time
Q: At what time can guests check in at ‘Signiel Seoul’, and by what time do they need to check out?
A: βSigniel Seoulβ allows check-in from 3:00 PM and check-out until 11:00 AM. Please contact the hotel in advance if you have any special requests when booking.
3. Hotel Contact
Q: Could you guide me on the best way to get in touch with ‘Signiel Seoul’?
A: There are several ways to contact βSigniel Seoulβ as follows.
- Phone: +82-2-3213-1000
- Email: rsv.signiel.seoul@lotte.net
- Website: https://www.lottehotel.com/seoul-signiel/en.html (English) or https://www.lottehotel.com/seoul-signiel/ko.html (Korean)
4. Transportation
Q: What transportation options are available near ‘Signiel Seoul’, and how can one get there from Incheon International Airport?
A: The following transportation options are available near βSigniel Seoulβ.
- Subway: Get off at Jamsil Station (Line 2, Line 8) and walk through the underground passage to Lotte World Tower.
- Bus: You can take the KAL Limousine bus from Incheon International Airport to Lotte World Tower directly. The bus fare is 16,000 KRW and the travel time is about 1 hour and 30 minutes.
- Car: There is a parking lot at Lotte World Tower and hotel guests can park for free. It is recommended to park at the second basement (Line D) or the third basement (Line F).
5. Breakfast
Q: What breakfast options does ‘Signiel Seoul’ offer, and what’s the price?
A1: You can enjoy the breakfast buffet at STAY, located on the 81st floor of the hotel.
- Restaurant name: STAY
- Location: 81st floor, Signiel Seoul
- Breakfast Prices: Adults οΏ¦68,000, Children οΏ¦45,000
- Operating hours(Breakfast) : 06:30-10:00 (On holidays & weekends, there are two sessions: 1st from 06:30-08:00 / 2nd from 08:10-10:00)
- Inquiry: TEL +82-2-3213-1230~1
- A 1-star restaurant by the Michelin Guide Seoul for 2019, 2020, 2021
- Casual dining in a modern atmosphere
- Unique and elegant experiences offered in the Seoul Room (seats 16) and Paris Room (seats 8)
- Korea’s first in-restaurant pastry corner, ‘STAY – Pastry Library’
- Chef: Yannick AllΓ©no (Operates two 3-star Michelin restaurants in France and was named Best Chef in 2015 by the Gault & Millau guide)
A2: Also, hotel guests can order breakfast through room service.
Operating Hours:
- Breakfast: 5:00 – 11:00
- Lunch & Dinner: 11:00 – 05:00
Menu Highlights: In-room Dining Menu
1. Breakfast
- Continental Breakfast
- Healthy Breakfast
- American Breakfast
- SIGNIEL Breakfast
2. Gourmet Sandwiches
- Croque-monsieur OR Croque-madame
- Traditional Palace club sandwich (Chicken club sandwich)
3. Pasta
- Cream Spaghetti
- Bolognese Fettuccine
4. Meat Dishes
- Escoffierβs Cheeseburger
- Β«CafΓ© de ParisΒ» Beef Fillet
5. Korean Flavors
- Bibimbap
- Abalone Porridge
- Beef Rib Soup
6. Nearby Restaurants
Q: Could you recommend some restaurants near ‘Signiel Seoul’?
A: There are various kinds and price ranges of restaurants near βSigniel Seoulβ. The restaurants in the hotel offer French cuisine, Korean cuisine, cafe bar, etc., and the Lotte World Mall next to the hotel has restaurants where you can enjoy various foods from the United States, China, India, Australia, etc. For example,
- Gordon Ramsay Burger Lotte World Mall is a burger specialty store by famous chef Gordon Ramsay, and it is located on the basement 1st floor of Lotte World Mall. It offers burgers, fries, salads, shakes, etc., and the prices range from 14,000 KRW to 25,000 KRW.
- Agra Indian Dining Restaurant Jamsil is a place where you can enjoy Indian cuisine, and it is located on the 6th floor of Lotte World Mall. It offers curry, tandoori, naan, biryani, etc., and the prices range from 15,000 KRW to 40,000 KRW.
7. Amenities
Q: Does ‘Signiel Seoul’ provide essentials like toothbrushes, toothpastes, and razors, and are they complimentary?
A: Make sure to bring along your essentials like toothbrushes, toothpastes, and razors – ‘Signiel Seoul’ doesn’t provide these items free of charge. The rooms have minibars, safes, separate sitting areas, premium bedding, pillow menus, flat-screen TVs with satellite channels and pay movies, and more. The hotel also features a champagne bar, a Michelin-starred restaurant, an indoor swimming pool, a fitness center, a sauna, and other facilities.
8. Laundry Service
Q: Does ‘Signiel Seoul’ offer laundry service, and if so, what are the charges?
A: Yes, βSigniel Seoulβ hotel offers laundry service. The laundry service is not operated by the hotel itself, but in collaboration with an external company called βLaundry Projectβ, which provides pick-up and delivery service. The laundry service fee varies depending on the laundry option, delivery area, and payment method. The laundry options include wash+dry+fold, one-day, express, and detergent type. The delivery area is divided into district 1 and district 2, including Songpa-gu, Seoul, where the hotel is located. The payment method can be chosen from cash, card, or PayPal.
9. Nearby Coin Laundry
Q: Is there a coin-operated laundry facility near ‘Signiel Seoul’ that guests can use instead of the hotel’s service?
A: A coin-operated laundromat is conveniently located just a kilometer away from the Signiel Hotel. It’s a short 17-minute stroll, and for your convenience, I’ve included the address and contact details below.
CleanTopia Coin Wash, Songpa Bangi 2-dong Branch
- Adress: 20, Ogeum-ro 17-gil, Songpa-gu, Seoul
- Operating Hours: Opens at 09:30, Closes at 20:00 from Monday to Friday Opens at 09:30, Closes at 18:00 on Saturdays, Closed every Sunday
10. Swimming Pool
Q: Is a swimming pool available at ‘Signiel Seoul’, and what are its hours and fees?
A: Yes, βSigniel Seoulβ hotel has an indoor swimming pool with the motives of Korean traditional βBeauty of curveβ. The swimming pool operates from 06:00 to 22:00, and swimwear is required and swimming caps are available for rent. All guests can enjoy the swimming pool for free.
For a detailed review of the hotel’s swimming pool, please refer to the separate post linked below! π
11. Fitness Center
Q: Is a fitness center available at ‘Signiel Seoul’, and what are its hours and fees?
A: Yes, there is a fitness center at βSigniel Seoulβ hotel. The fitness center is located on the 85th floor and consists of 60 state-of-the-art exercise machines and PT studio, pilates studio, cardio zone, weight zone, free weight zone, and stretch zone. The fitness center is open from 6 a.m. to 10 p.m. and hotel guests can use it for free. You need to make a reservation in advance to use the fitness center, and children under 18 are not allowed to use it. You can find more information about the fitness center here.
For a detailed review of the hotel’s fitness center, please refer to the separate post linked below! π
12. Spa
Q: Is a spa available at ‘Signiel Seoul’, and what are its hours and fees?
A: Yes, βSigniel Seoulβ hotel has a luxurious spa facility called retreat SIGNIEL Spa. retreat SIGNIEL Spa is a space containing Korean traditional philosophy and high-dimensional sensibility, and provides refined experiences to talk about true beauty and healing. The spa is located on the 86th floor and operates from 10:00 to 22:00. The fees for the spa vary depending on the type and duration of the program, and you can find more details on the hotel website or by phone.
- Inquiry: Tel +82-2-3213-1383~4
13. Cooking Facilities
Q: Are guests allowed to cook in their rooms at ‘Signiel Seoul’?
A: No, you cannot cook in your rooms at βSigniel Seoulβ hotel.
14. Business Facilities
Q: Does ‘Signiel Seoul’ have business facilities such as meeting rooms or a business center?
A: Yes, βSigniel Seoulβ hotel has business facilities. There are meeting rooms and a ballroom on the 76th floor, and a guest lounge on the 79th floor. The meeting rooms can accommodate up to 12 people, and the ballroom can accommodate up to 400 people. The guest lounge has desktop computers and a printer, and you can have casual meetings on the chairs or sofas by the windows.
15. Pet Policy
Q: Are pets allowed at ‘Signiel Seoul’?
A: No, βSigniel Seoulβ hotel does not allow pets.
16. Nearby Attractions & Activities
Q: What attractions or activities are available near ‘Signiel Seoul’?
A: There are various attractions and activities near βSigniel Seoulβ. Lotte World Tower, where the hotel is located in, is the tallest building in Korea, and it has an observatory, aquarium, shopping mall, cinema, concert hall, etc. Lotte World, which is a 10-minute walk from the hotel, is the worldβs largest indoor theme park, where you can enjoy rides, shows, parades, ice rink, etc. Seokchon Lake, which is a 15-minute walk from the hotel, is a place with beautiful natural scenery and cultural art spaces, where you can enjoy walking, biking, cafes, museums, performances, etc. Olympic Park, which is a 20-minute drive from the hotel, is a legacy of the 1988 Seoul Olympics, where you can experience sports, culture, art, history, etc., and it has a park, gymnasium, museum, concert hall, sculpture park, etc.
17. Booking
Q: How can I book a room at ‘Signiel Seoul’?
A: here are several ways to book a room at βSigniel Seoulβ as follows.
- Phone: You can call +82-2-3213-1111 and the reservation staff will kindly guide you.
- Email: You can send an email to rsv.signiel.seoul@lotte.net and they will inform you of the availability and price of the rooms.
- Website: You can visit https://www.lottehotel.com/seoul-signiel/en.html (English) or https://www.lottehotel.com/seoul-signiel/ko.html (Korean) and check the room types, prices, benefits, packages, etc. and make a reservation directly.
- Online booking sites: You can also book through online booking sites such as Booking.com, Hotels.com, Tripadvisor.com, etc. However, please note that the prices and benefits may vary depending on the site.
18. Room Types & Price
Q: What types of rooms are available at ‘Signiel Seoul’, and what are their prices?
A: There are various types of rooms at βSigniel Seoulβ hotel. The types and prices of the rooms are as follows:
- Grand Deluxe: With an area of 40~50γ‘, this room offers a great view of the city or the river. The bed type is double, and some rooms have a bathtub. The price starts from β© 691,000.
- Premier: With an area of 46~60γ‘, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from β© 759,000.
- SIGNIEL Premier: With an area of 53~60γ‘, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from β© 828,000.
- Deluxe Suite: With an area of 59~73γ‘, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from β© 1,035,000.
- Premier Suite: With an area of 70~86γ‘, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from β© 1,104,000.
- SIGNIEL Premier Korean: With an area of 43γ‘, this room offers a great view of the river. The bed type is double, and the interior features a sense of Korean tradition. The price starts from β© 828,000.
- Premier Korean: With an area of 40γ‘, this room offers a great view of the river. The bed type is double, and the interior features a sense of Korean tradition. Some rooms have a bathtub. The price starts from β© 759,000.
- Suite Korean: With an area of 84γ‘, this room offers a great view of the river. The bed type is double, and the interior features a sense of Korean tradition. The price starts from β© 1,104,000.
- Presidential Suite: With an area of 143γ‘, this room offers a great view of the city. The bed type is double, and it has a spacious living room, dining room, kitchen, dressing room, spa room, and more. The price starts from β© 3,450,000.
19. Cancellation & Refund Policy
Q: What is ‘Signiel Seoul’s’ cancellation policy, and under what conditions are refunds possible?
A: The cancellation and refund policy of βSigniel Seoulβ hotel is as follows.
- For room reservations, a one-night fee will be charged if you cancel within one day of the reservation date.
- For restaurant reservations, a cancellation fee of 50,000 won per person will be charged if you cancel within one day of the reservation date. However, for group reservations of more than four people, a cancellation fee of 50,000 won per person will be charged if you cancel within one hour of the reservation time.
- The cancellation fee will be refunded in the same payment method used at the time of reservation.
- You can find more information about the cancellation and refund policy here.
20. Reviews & Ratings
Q: What have previous guests said about their stay at ‘Signiel Seoul’?
A: βSigniel Seoulβ is a hotel that has received very high ratings and good reviews especially for its location, cleanliness, service, value, etc. Previous guests have mentioned the following points as the advantages of the hotel.
- The hotel has a very nice view, spacious and comfortable rooms, and very comfortable beds.
- The hotel staff are friendly, professional, and attentive to service.
- The hotelβs restaurants are delicious, offer a variety of menus, and have excellent breakfasts.
- The hotel is directly connected to Lotte World Tower and Lotte World Mall, making it convenient for shopping, sightseeing, transportation, etc.
21. First-Hand Experiences & Photos
Q: Can we access genuine reviews and photos shared by actual guests at ‘Signiel Seoul’?
A: My previous post includes photos and genuine reviews from actual guests at the hotel. If you’re curious, do check out the link below!
22. Additional Information
Q: Are there any other important details or helpful tips about ‘Signiel Seoul’ that guests should be aware of before their stay?
A: I’ve gathered some helpful additional information about the ‘Signiel Seoul’ hotel that you may find useful as follows:
- The hotel is located from the 76th to the 101st floor of Lotte World Tower, so you can enjoy the fantastic panoramic view of Seoul from all rooms.
- The hotel has high-end restaurants such as βStay, Modern Restaurantβ operated by Michelin star chef Yannick Alleno and βBicenaβ, a Michelin 1-star Korean cuisine. You can make restaurant reservations through the hotel website or by phone.
- The hotel offers wedding & convention facilities located on the highest floor in the world, and you can have customized events with various themes and concepts. You can make wedding & convention reservations through the hotel website or by phone.
- The hotel has a prestige refreshing zone, such as a premium sauna, fitness center, indoor swimming pool, and spa, where you can enjoy the clouds. The fitness center and swimming pool are operated by reservation system, and you can make spa reservations through the hotel website or by phone.
- The hotel is easily accessible to various shopping, culture, and leisure facilities in Lotte World Tower, such as Lotte World Mall, Lotte Cinema, Lotte World Adventure, and Lotte World Aquarium. Hotel guests can get a discount on the admission fee of Lotte World Adventure.
β Wrapping Up
With this, I would like to conclude the FAQ compilation post covering everything about ‘Signiel Seoul‘.
For more details about Signiel Seoul, check out my earlier posts below. Iβve poured a lot of effort into them, and Iβm sure youβll find them useful. π
Wishing you a fantastic and joyful trip to Korea! π
We've done our best to compile the most up-to-date and accurate information, but some details might be different due to changes in the hotel's policies or errors in data collection. Please bear this in mind when using this as a reference for your hotel stay.
