FAQs About Signiel Seoul: The Ultimate Guidebook for Hotel Guests

Last Updated on January 8, 2024 by HB

Welcome, travelers to Korea! Are you considering a stay at the Signiel Seoul (★★★★★ 5 Star), situated in Seoul, Korea? Or perhaps you’ve already secured your reservation? Then you’ve landed at the right place on my blog!!

Building on my last post Discover the Luxury of Signiel Seoul“, where I compiled everything about the hotel, today I’ve gathered some of the most frequently asked questions about the hotel to help satisfy your curiosity. Rest assured, I’ve done my homework to make sure this information will be of great assistance to those who crave the details! 😎

Alright, let’s dive in!!! 🚀

1. Location & Address

A: ‘Signiel Seoul’ is a hotel located on the 76th to 101st floors of Lotte World Tower, the tallest building in Korea. 

  • Address: LOTTE World Tower 76F-101F, 300 Olympic-ro, Songpa-gu, Seoul, Korea.

2. Check-in/Check-out Time

A: ‘Signiel Seoul’ allows check-in from 3:00 PM and check-out until 11:00 AM. Please contact the hotel in advance if you have any special requests when booking.

3. Hotel Contact

A: There are several ways to contact ‘Signiel Seoul’ as follows.

4. Transportation

A: The following transportation options are available near ‘Signiel Seoul’.

  • Subway: Get off at Jamsil Station (Line 2, Line 8) and walk through the underground passage to Lotte World Tower.
  • Bus: You can take the KAL Limousine bus from Incheon International Airport to Lotte World Tower directly. The bus fare is 16,000 KRW and the travel time is about 1 hour and 30 minutes.
  • Car: There is a parking lot at Lotte World Tower and hotel guests can park for free. It is recommended to park at the second basement (Line D) or the third basement (Line F).

5. Breakfast

A1: You can enjoy the breakfast buffet at STAY, located on the 81st floor of the hotel.

  • Restaurant name: STAY
  • Location: 81st floor, Signiel Seoul
  • Breakfast Prices: Adults ₩68,000, Children ₩45,000
  • Operating hours(Breakfast) : 06:30-10:00 (On holidays & weekends, there are two sessions: 1st from 06:30-08:00 / 2nd from 08:10-10:00)
  • Inquiry: TEL +82-2-3213-1230~1
  • A 1-star restaurant by the Michelin Guide Seoul for 2019, 2020, 2021
  • Casual dining in a modern atmosphere
  • Unique and elegant experiences offered in the Seoul Room (seats 16) and Paris Room (seats 8)
  • Korea’s first in-restaurant pastry corner, ‘STAY – Pastry Library’
  • Chef: Yannick Alléno (Operates two 3-star Michelin restaurants in France and was named Best Chef in 2015 by the Gault & Millau guide)

A2: Also, hotel guests can order breakfast through room service.

Operating Hours:

  • Breakfast: 5:00 – 11:00
  • Lunch & Dinner: 11:00 – 05:00

Menu Highlights: In-room Dining Menu

1. Breakfast

  • Continental Breakfast
  • Healthy Breakfast
  • American Breakfast
  • SIGNIEL Breakfast

2. Gourmet Sandwiches

  • Croque-monsieur OR Croque-madame
  • Traditional Palace club sandwich (Chicken club sandwich)

3. Pasta

  • Cream Spaghetti
  • Bolognese Fettuccine

4. Meat Dishes

  • Escoffier’s Cheeseburger
  • «Café de Paris» Beef Fillet

5. Korean Flavors

  • Bibimbap
  • Abalone Porridge
  • Beef Rib Soup

6. Nearby Restaurants

A: There are various kinds and price ranges of restaurants near ‘Signiel Seoul’. The restaurants in the hotel offer French cuisine, Korean cuisine, cafe bar, etc., and the Lotte World Mall next to the hotel has restaurants where you can enjoy various foods from the United States, China, India, Australia, etc. For example,

  • Gordon Ramsay Burger Lotte World Mall is a burger specialty store by famous chef Gordon Ramsay, and it is located on the basement 1st floor of Lotte World Mall. It offers burgers, fries, salads, shakes, etc., and the prices range from 14,000 KRW to 25,000 KRW.
  • Agra Indian Dining Restaurant Jamsil is a place where you can enjoy Indian cuisine, and it is located on the 6th floor of Lotte World Mall. It offers curry, tandoori, naan, biryani, etc., and the prices range from 15,000 KRW to 40,000 KRW.

7. Amenities

A: Make sure to bring along your essentials like toothbrushes, toothpastes, and razors – ‘Signiel Seoul’ doesn’t provide these items free of charge. The rooms have minibars, safes, separate sitting areas, premium bedding, pillow menus, flat-screen TVs with satellite channels and pay movies, and more. The hotel also features a champagne bar, a Michelin-starred restaurant, an indoor swimming pool, a fitness center, a sauna, and other facilities.

8. Laundry Service

A: Yes, ‘Signiel Seoul’ hotel offers laundry service. The laundry service is not operated by the hotel itself, but in collaboration with an external company called ‘Laundry Project’, which provides pick-up and delivery service. The laundry service fee varies depending on the laundry option, delivery area, and payment method. The laundry options include wash+dry+fold, one-day, express, and detergent type. The delivery area is divided into district 1 and district 2, including Songpa-gu, Seoul, where the hotel is located. The payment method can be chosen from cash, card, or PayPal.

9. Nearby Coin Laundry

A: A coin-operated laundromat is conveniently located just a kilometer away from the Signiel Hotel. It’s a short 17-minute stroll, and for your convenience, I’ve included the address and contact details below.

CleanTopia Coin Wash, Songpa Bangi 2-dong Branch

  • Adress: 20, Ogeum-ro 17-gil, Songpa-gu, Seoul
  • Operating Hours: Opens at 09:30, Closes at 20:00 from Monday to Friday Opens at 09:30, Closes at 18:00 on Saturdays, Closed every Sunday

10. Swimming Pool

A: Yes, ‘Signiel Seoul’ hotel has an indoor swimming pool with the motives of Korean traditional ‘Beauty of curve’.  The swimming pool operates from 06:00 to 22:00, and swimwear is required and swimming caps are available for rent. All guests can enjoy the swimming pool for free.

11. Fitness Center

A: Yes, there is a fitness center at ‘Signiel Seoul’ hotel. The fitness center is located on the 85th floor and consists of 60 state-of-the-art exercise machines and PT studio, pilates studio, cardio zone, weight zone, free weight zone, and stretch zone. The fitness center is open from 6 a.m. to 10 p.m. and hotel guests can use it for freeYou need to make a reservation in advance to use the fitness center, and children under 18 are not allowed to use it. You can find more information about the fitness center here.

12. Spa

A: Yes, ‘Signiel Seoul’ hotel has a luxurious spa facility called retreat SIGNIEL Spa. retreat SIGNIEL Spa is a space containing Korean traditional philosophy and high-dimensional sensibility, and provides refined experiences to talk about true beauty and healing. The spa is located on the 86th floor and operates from 10:00 to 22:00. The fees for the spa vary depending on the type and duration of the program, and you can find more details on the hotel website or by phone.

  • Inquiry: Tel +82-2-3213-1383~4

13. Cooking Facilities

A: No, you cannot cook in your rooms at ‘Signiel Seoul’ hotel.

14. Business Facilities

A: Yes, ‘Signiel Seoul’ hotel has business facilities. There are meeting rooms and a ballroom on the 76th floor, and a guest lounge on the 79th floorThe meeting rooms can accommodate up to 12 people, and the ballroom can accommodate up to 400 people. The guest lounge has desktop computers and a printer, and you can have casual meetings on the chairs or sofas by the windows.

15. Pet Policy

A: No, ‘Signiel Seoul’ hotel does not allow pets.

16. Nearby Attractions & Activities

A: There are various attractions and activities near ‘Signiel Seoul’. Lotte World Tower, where the hotel is located in, is the tallest building in Korea, and it has an observatory, aquarium, shopping mall, cinema, concert hall, etc. Lotte World, which is a 10-minute walk from the hotel, is the world’s largest indoor theme park, where you can enjoy rides, shows, parades, ice rink, etc. Seokchon Lake, which is a 15-minute walk from the hotel, is a place with beautiful natural scenery and cultural art spaces, where you can enjoy walking, biking, cafes, museums, performances, etc. Olympic Park, which is a 20-minute drive from the hotel, is a legacy of the 1988 Seoul Olympics, where you can experience sports, culture, art, history, etc., and it has a park, gymnasium, museum, concert hall, sculpture park, etc.

17. Booking

A: here are several ways to book a room at ‘Signiel Seoul’ as follows.

18. Room Types & Price

A: There are various types of rooms at ‘Signiel Seoul’ hotel. The types and prices of the rooms are as follows:

  • Grand Deluxe: With an area of 40~50㎡, this room offers a great view of the city or the river. The bed type is double, and some rooms have a bathtub. The price starts from ₩ 691,000.
  • Premier: With an area of 46~60㎡, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from ₩ 759,000.
  • SIGNIEL Premier: With an area of 53~60㎡, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from ₩ 828,000.
  • Deluxe Suite: With an area of 59~73㎡, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from ₩ 1,035,000.
  • Premier Suite: With an area of 70~86㎡, this room offers a great view of the city or the river. The bed type is double or twin, and some rooms have a bathtub. The price starts from ₩ 1,104,000.
  • SIGNIEL Premier Korean: With an area of 43㎡, this room offers a great view of the river. The bed type is double, and the interior features a sense of Korean tradition. The price starts from ₩ 828,000.
  • Premier Korean: With an area of 40㎡, this room offers a great view of the river. The bed type is double, and the interior features a sense of Korean tradition. Some rooms have a bathtub. The price starts from ₩ 759,000.
  • Suite Korean: With an area of 84㎡, this room offers a great view of the river. The bed type is double, and the interior features a sense of Korean tradition. The price starts from ₩ 1,104,000.
  • Presidential Suite: With an area of 143㎡, this room offers a great view of the city. The bed type is double, and it has a spacious living room, dining room, kitchen, dressing room, spa room, and more. The price starts from ₩ 3,450,000.

19. Cancellation & Refund Policy

A: The cancellation and refund policy of ‘Signiel Seoul’ hotel is as follows.

20. Reviews & Ratings

A: ‘Signiel Seoul’ is a hotel that has received very high ratings and good reviews especially for its location, cleanliness, service, value, etc. Previous guests have mentioned the following points as the advantages of the hotel.

  • The hotel has a very nice view, spacious and comfortable rooms, and very comfortable beds.
  • The hotel staff are friendly, professional, and attentive to service.
  • The hotel’s restaurants are delicious, offer a variety of menus, and have excellent breakfasts.
  • The hotel is directly connected to Lotte World Tower and Lotte World Mall, making it convenient for shopping, sightseeing, transportation, etc.

21. First-Hand Experiences & Photos

A: My previous post includes photos and genuine reviews from actual guests at the hotel. If you’re curious, do check out the link below!

22. Additional Information

A: I’ve gathered some helpful additional information about the ‘Signiel Seoul’ hotel that you may find useful as follows:

  • The hotel is located from the 76th to the 101st floor of Lotte World Tower, so you can enjoy the fantastic panoramic view of Seoul from all rooms.
  • The hotel has high-end restaurants such as ‘Stay, Modern Restaurant’ operated by Michelin star chef Yannick Alleno and ‘Bicena’, a Michelin 1-star Korean cuisine. You can make restaurant reservations through the hotel website or by phone.
  • The hotel offers wedding & convention facilities located on the highest floor in the world, and you can have customized events with various themes and concepts. You can make wedding & convention reservations through the hotel website or by phone.
  • The hotel has a prestige refreshing zone, such as a premium sauna, fitness center, indoor swimming pool, and spa, where you can enjoy the clouds. The fitness center and swimming pool are operated by reservation system, and you can make spa reservations through the hotel website or by phone.
  • The hotel is easily accessible to various shopping, culture, and leisure facilities in Lotte World Tower, such as Lotte World Mall, Lotte Cinema, Lotte World Adventure, and Lotte World Aquarium. Hotel guests can get a discount on the admission fee of Lotte World Adventure.

We've done our best to compile the most up-to-date and accurate information, but some details might be different due to changes in the hotel's policies or errors in data collection. Please bear this in mind when using this as a reference for your hotel stay.

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