Last Updated on July 21, 2024 by HB
Welcome, travelers to Korea! Are you considering a stay at the Lotte Hotel Seoul’ (★★★★★ 5 Star), situated in Jung-gu, Seoul, Korea? Or perhaps you’ve already secured your reservation? Then you’ve landed at the right place on my blog!!
I, HB (Hotel Boy 😎), am committed to providing you with the most comprehensive reviews of Korea’s finest hotels, unrivaled by anyone worldwide!
In this post, I have compiled the following information:
- In-depth Analysis of Global Guest Reviews
- Showcasing Top-tier Reviews from Korean Guests
- Quick Overview of Hotel Information
- Diving into Price Analysis
This luxury hotel is no stranger to my blog. In fact, I’ve previously featured it in my post titled ‘Traveling to Seoul: Top 10 Five-Star Hotels Loved by Koreans’.
As a hotel guide residing in Korea, I’ve prepared an objective and insightful analysis based on numerous reviews from both local and global guests, all through a uniquely Korean lens. This aims to engage all your senses and assist in making an informed decision for your unforgettable stay in Korea.
Without further ado, let’s dive right in!
1. About “Lotte Hotel Seoul“
Before we delve into the detailed analysis, allow me to present a quick overview of ‘Lotte Hotel Seoul‘
A 2-minute walk from the Euljiro 1-ga subway station, this sophisticated hotel is 15 minutes from Dongdaemun Market by subway.
Offering views of downtown Seoul, the warm, modern rooms come with free Wi-Fi, flat-screens and desks. Upgraded rooms add sitting areas, while suites have living rooms. Club-floor rooms and suites offer lounge access and breakfast for no charge. There’s a female-only floor.
Continental, Korean, Japanese or cooked breakfast is available for a fee. Dining options include 5 restaurants, 2 bars, a bakery and a tea lounge. There’s a stylish spa, an indoor pool with hot tubs, and a fitness center offering personal training.
Source: Google Maps
“Lotte Hotel Seoul“
- Grade : ★★★★★ 5 Star Hotel
- Address : 30 Eulji-ro, Jung-gu, Seoul
- Official Website: https://www.lottehotel.com
- Telephone : 82-02-771-1000
- Check-in time : 3:00 PM
- Check-out time : 12:00 PM
2. In-depth Analysis of Global Guest Reviews
Let’s dive into a thorough analysis based on real guest experiences at ‘Lotte Hotel Seoul‘.
Remember, these reviews encompass perspectives not just from Korean guests, but also those hailing from various corners of the globe. Our forthcoming review draws heavily upon data gathered across platforms like ‘Agoda’, ‘Booking.com’, and ‘Google Maps’.”
2.1. Comprehensive Reviews from ‘Agoda‘
Here’s how users who booked through ‘Agoda’ rated ‘Lotte Hotel Seoul‘. The hotel has earned an excellent score of 8.8 out of a possible 10, shining particularly in areas such as ‘Cleanliness’, ‘Location’, and ‘Service’.
What follows is an exhaustive analysis of guest reviews, with our main focus on recent comments to maintain both relevance and freshness.
| Location | The majority of reviews highly praised the Lotte Hotel Seoul’s location. It’s directly connected to Euljiro 1-ga subway station and close to major tourist attractions like Myeongdong and Namdaemun Market, making it easy to get around on foot. |
| Room | Reviews about the rooms were mixed. While some guests found the rooms clean and comfortable, others complained about small or outdated rooms, lack of sufficient lighting or electrical sockets. |
| Breakfast | There were few specific mentions about breakfast, but one review criticized that the breakfast menu remained unchanged from December 2022 to May 2023. |
| Friendliness | Reviews about staff were also mixed. Many guests complimented the service and friendliness of staff while some criticized front desk staff’s attitude or lack of assistance from bellboys. |
| Facilities | Lotte Hotel Seoul received positive reviews for being connected to a shopping complex and having well-equipped facilities including restaurants and spa. |
| Price | This aspect also received mixed responses in reviews; some guests felt that considering the Lotte Hotel Seoul’s location and services offered, it was reasonably priced while others thought it was too expensive given room conditions and level of service provided. |
| Others | Some guests expressed dissatisfaction with no seating space in lobby area or having to pay extra for using sauna facilities etc., whereas a few appreciated additional services provided by hotel (e.g., free stroller rental). |
2.2. Comprehensive Reviews from ‘Booking.com‘
Let’s take a look at how users who booked through ‘Booking.com’ rated ‘Lotte Hotel Seoul‘. The hotel bagged a very good score of 8.5 out of a possible 10, excelling notably in areas such as ‘Staff’, ‘Location’, and ‘Comfort’.
Next up is an exhaustive analysis of guest reviews. Just like with Agoda, we’ve concentrated on recent comments to ensure that our insights stay timely and relevant.”
| Location | Many guests praised the Lotte hotel Seoul’s excellent location with easy access to transportation and central areas. |
| Room | Some reviews mentioned that the room facilities were outdated, while others appreciated the cleanliness and comfort of the rooms. |
| Breakfast | Positive comments were made about the breakfast, with guests mentioning that it was delicious and offered a variety of choices. |
| Friendliness | Guests generally found the staff to be friendly and helpful. However, there were some comments about slow service in the cafe area and a desire for more helpfulness from staff members. |
| Facilities | The amenities received positive feedback, including comfortable beds. However, there were mentions of slightly small rooms and additional charges for paper bags due to a “green movement.” Some guests also noted dirty shower curtains. |
| Price | Opinions varied regarding value for money. While some guests felt that it was not worth the price, others found it to be satisfactory given their experience. |
| Others | Positive remarks included elegant and comfortable experiences at the Lotte Hotel Seoul. Guests praised its perfect location, variety of facilities, professional staff, great rooms with views. There were mentions of limited concierge hours causing difficulty in urgent matters. One guest recommended staying at this hotel again due to its superb central location and extensive breakfast buffet. |
2.3. Comprehensive Reviews from ‘Google‘
Next up, we have ratings summarized from reviewers on ‘Google Maps’. From a possible score of 5, ‘Lotte Hotel Seoul‘ secured an impressive 4.5 points. Interestingly enough, unlike other platforms that provide category-specific scores, Google Maps rates hotels based on guest types – with couples bestowing the hotel with the highest ratings at 4.4.
Following this, we present you an exhaustive analysis of guest reviews. – just as with Agoda and Booking.com cases – we’ve prioritized recent comments to keep our insights relevant and timely.
| Location | The majority of guests expressed satisfaction with the Lotte Hotel Seoul’s location. It is situated in the heart of Seoul’s city center, making it easily accessible to major attractions such as Myeongdong shopping district, department stores, and restaurants. |
| Room | While some users felt that the rooms were slightly dated, overall, there were many positive responses regarding room condition and cleanliness. |
| Breakfast | The buffet breakfast, especially at La Seneuze, was particularly popular. Guests also praised the variety and taste of the food menu. |
| Friendliness | The kindness and professionalism of the staff received numerous compliments and are considered a significant factor in the positive hotel experience. |
| Facilities | Facilities such as the fitness center and swimming pool were well-maintained, although some users expressed dissatisfaction with the simultaneous closure of the pool and gym. |
| Price | Overall, there was a consensus that the hotel provided good value for money, considering the upscale services, facilities, and excellent location. |
| Others | Many guests found it convenient to shop at the connected department store, and Lotte Hotel Seoul was widely recommended as a great place for a ‘staycation’ in various aspects. |
| Overall Opinion | In general, this hotel received high ratings for its location, service, and facilities. The exceptional kindness and professionalism of the staff were particularly emphasized, and the hotel’s location was seen as a significant advantage. However, some guests mentioned that certain rooms felt a bit dated, and there were complaints about the operation of the swimming pool and gym. |
3. Showcasing Top-tier Reviews from Korean Guests
Being situated in South Korea, it’s no surprise that ‘Lotte Hotel Seoul‘ plays host to a significant number of Korean guests. In my quest for understanding guest experiences, I’ve come across a plethora of reviews penned by Koreans. Allow me to share some of these standout reviews with you.”
3.1. Best Review 1: “Lotte Hotel Seoul Staycation Recommendation: Swimming Pool, Club Lounge, and Breakfast Review!”
Summary of the Blog Post
Lotte Hotel Seoul is a 5-star hotel located in the heart of Seoul. It is connected to Euljiro Station on Line 2, and many other attractions such as Myeongdong, Euljiro, City Hall and Deoksugung Palace are within walking distance.
The hotel is divided into the Main Tower and the Executive Tower. The Main Tower has a classic atmosphere, while the Executive Tower has a more modern and sophisticated design. The rooms are spacious and comfortable, and the hotel offers a variety of pillow options.
The hotel has a variety of facilities, including an indoor swimming pool, sauna, fitness center, and golf driving range. The Club Lounge offers breakfast buffet, afternoon tea, and happy hour.
Lotte Hotel Seoul is a great choice for a stay in Seoul. It offers excellent location, facilities, and service.
Source: https://blog.naver.com/pih870318/223186037652
Source: https://blog.naver.com/pih870318/223186037652
(* For a detailed review, I recommend visiting the original article.)
3.2. Best Review2 : “Seoul Staycation: A Dive into Lotte Hotel Seoul’s Main Tower, La Seine Breakfast, and Swimming Pool”
Summary of the Blog Post
I decided to have a staycation in Seoul with my friends at Lotte Hotel Seoul. The hotel, located in the heart of the city, was easily accessible and close to major tourist attractions such as Euljiro, Cheonggyecheon, Myeongdong, and Jongno. The three of us stayed in a deluxe twin room in the main tower, which was very spacious and comfortable.
The hotel’s interior was classically decorated, and the night view was beautiful. The room was equipped with coffee, tea, and a minibar, and the bathroom was spacious and pleasant. We had a comfortable sleep while chatting with friends at night, and in the morning, we used the gym and swimming pool.
We had breakfast at the ‘La Seine’ buffet on the first floor, which offered a wide variety of options. We enjoyed various dishes including Korean, Chinese, Western, and desserts, and fresh fruits and coffee were also provided.
This staycation was a meaningful time to have a good time with my friends after a long time. I would like to say that it was a memorable time with the kind staff, pleasant room, delicious breakfast buffet, and swimming pool, all of which were satisfactory as a five-star luxury hotel.
Source: https://blog.naver.com/yoorican/223198041887
Source: https://blog.naver.com/yoorican/223198041887
(* For a detailed review, I recommend visiting the original article.)
4. Quick Overview of Hotel Information
4.1. Amenities and Facilities
Languages spoken
- English
- Chinese [Mandarin]
- Japanese
- Korean
Accessibility
- Wheelchair accessible
Dining, drinking, and snacking
- Alternative meal arrangement
- Bar
- Breakfast [buffet]
- Breakfast [continental]
- Restaurants
- Room service [24-hour]
For the kids
- Babysitting service
- Family room
Access
- Check-in/out [express]
- Check-in/out [private]
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Security [24-hour]
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Services and conveniences
- Air conditioning in public area
- Cash withdrawal
- Concierge
- Currency exchange
- Daily housekeeping
- Doorman
- Dry cleaning
- Elevator
- Facilities for disabled guests
- Grooming service
- Heating in public area
- Ironing service
- Laundry service
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Salon
- Shops
- Smoke-free property
- Smoking area
- Xerox/fax in business center
Cleanliness and safety
- Breakfast in room
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Face coverings on staff
- First aid kit
- Hand sanitizer
- Hygiene certification
- Physical distancing of at least 1 meter
- Protective screens in common areas
- Temperature check for guests and staff
Getting around
- Airport transfer
- Car park [charges apply]
- Car park [free of charge]
- Car park [on-site]
- Rental car
- Shuttle service
- Taxi service
- Valet parking
Things to do, ways to relax
- Fitness center
- Hot tub
- Massage
- Sauna
- Spa
- Swimming pool [indoor]
- Ticket services
- Tours
4.2. Location
Adress : 30 Eulji-ro, Jung-gu, Seoul
Airports
- Gimpo Airport (GMP) 15.9 km
- Seoul Incheon International Airport (ICN) 48.5 km
Public transportation
- Euljiro 1(il)-ga Subway Station 190 m
- Jonggak Subway Station 580 m
Hospital or clinic
- Coco Pharmacy 290 m
Shopping
- Myeong-Dong Walking Street 260 m
Convenience store
- CU 130 m
Cash withdrawal
- ATM on-site
4.3. Nearby Attractions
Popular landmarks
- Myeong-Dong Walking Street 260 m
- Namdaemun Market 730 m
- Insadong 1.1 km
- Bukchon Hanok Village 1.6 km
- Gyeongbokgung Palace 1.6 km
- N Seoul Tower 1.7 km
- Changdeokgung Palace Complex 1.9 km
- The War Memorial of Korea 3.4 km
- National Museum of Korea 4.6 km
- Lotte World 12.0 km
Nearby landmarks
- Embassy of Guatemala 20 m
- Grevin Museum 90 m
- Lotte Duty Free 100 m
- O’Kim’s 120 m
- Sogong Underground Shopping mall 130 m
- Hwangudan Altar 140 m
- Lotte Cinema 160 m
- Lotte Department Store Main 180 m
- Euljiro 1(il)-ga Subway Station 190 m
- Myeongdong Street Market 250 m
5. Diving into Price Analysis
Finally, let’s delve into arguably one of the most critical categories in hotel reviews – pricing.
To pinpoint where you can get your money’s worth, I’ll be comparing rates from renowned hotel comparison platforms like ‘HotelsCombined,’ ‘SkyScanner,’ and ‘Trivago.’
Our criteria for this low-price hunt? A one-night stay from Wednesday to Thursday for two guests in a single room—breakfast excluded (as it often significantly bumps up costs).
5.1. Price Comparison via ‘HotelsCombined’
After searching through ‘HotelsCombined’, the best deal I found was $182 when booking through ‘Priceline’
5.2. Price Comparison via ‘Sky Scanner’
The lowest price on ‘Sky Scanner’ is $224 for a 1-night stay when booking through ‘Booking.com’.
5.3. Price Comparison via ‘Trivago’
The lowest price on ‘Trivago’ is $226 when booked through ‘Booking.com’ and ‘Trip.com’.
5.4. Official Website of ‘Lotte Hotel Seoul‘
I also explored prices directly from the ‘Lotte Hotel Seoul‘ official website. The lowest rate I found from the official website was USD 254 based on non-members.
Our analysis reveals that out of all four sites considered, ‘HotelsCombined’ offers the best deal at USD 182 for a stay at the ‘Lotte Hotel Seoul‘. You might want to keep this information handy while booking.
★ Do bear in mind, these rock-bottom prices are subject to change based on your stay dates and when you’re conducting your search.
★ Also crucial to remember – today’s best deal doesn’t necessarily promise future savings.
★ Consider this ‘Lowest Price Analysis’ as a guiding light rather than an absolute rule.
★ For savvy hotel booking, I’d recommend revisiting these comparison sites during your accommodation planning phase – you never know when you might stumble upon an even better deal!”
And with that, we wrap up our review of the ‘Lotte Hotel Seoul‘, seen through a distinctly Korean lens.
Yours truly, HB – your trusted guide to Korea’s finest hotels. Stay tuned for more insightful reviews on Korea’s hospitality gems!