All about ‘Lotte Hotel Busan’: Real Reviews from Korean Travelers & a Comprehensive Price Breakdown!

Last Updated on December 10, 2023 by HB

Welcome, travelers to Korea! Are you considering a stay at the Lotte Hotel Busan (★★★★★ 5 Star), situated in Dongnae-gu, Busan, Korea? Or perhaps you’ve already secured your reservation? Then you’ve landed at the right place on my blog!!

I, HB (Hotel Boy 😎), am committed to providing you with the most comprehensive reviews of Korea’s finest hotels, unrivaled by anyone worldwide!

In this post, I have compiled the following information:

Lotte Hotel Busan

This luxury hotel is no stranger to my blog. In fact, I’ve previously featured it in my post titled ‘Insider’s Guide to Busan’s Best 5-Star Hotels: Real Reviews Analyzed’.

As a hotel guide residing in Korea, I’ve prepared an objective and insightful analysis based on numerous reviews from both local and global guests, all through a uniquely Korean lens. This aims to engage all your senses and assist in making an informed decision for your unforgettable stay in Korea.

Without further ado, let’s dive right in!

1. About ‘Lotte Hotel Busan

Before we delve into the detailed analysis, allow me to present a quick overview of Lotte Hotel Busan

Lotte Hotel Busan
Lotte Hotel Busan
Source: Agoda

Located in a towering glass building in the central business district, this luxury hotel is just a 5-minute walk from Seomyeon Station and a 33-minute subway ride to Gwangalli Beach.

The cozy and elegant rooms come with complimentary Wi-Fi, flat-screen TVs, as well as tea and coffee makers. Suites add living spaces while upgraded suites offer amenities like saunas, fireplaces, and dining tables. Club-level rooms provide complimentary breakfast, snacks, and afternoon tea. Lotte Hotel Busan also boasts two baseball-themed suites for sports enthusiasts. Room service is available for your convenience.

Dining options include five restaurants, a bakery, and a bar hosting regular live music performances. Guests can also enjoy facilities such as the gym, sauna, golf practice range along with indoor and outdoor swimming pools.

Source: Google Maps

Lotte Hotel Busan

  • Grade : ★★★★★ 5 Star Hotel
  • Address : 772 Gaya-daero, Busanjin-gu, Busan
  • Official Website:
  • Telephone : 82-051-810-1000
  • Check-in time : 2:00 PM
  • Check-out time : 12:00 PM
Lotte Hotel Busan: highlights
Lotte Hotel Busan: facilities

2. In-depth Analysis of Global Guest Reviews

Let’s dive into a thorough analysis based on real guest experiences at Lotte Hotel Busan.

Remember, these reviews encompass perspectives not just from Korean guests, but also those hailing from various corners of the globe. Our forthcoming review draws heavily upon data gathered across platforms like ‘Agoda’, ‘’, and ‘Google Maps’.

2.1. Comprehensive Reviews from ‘Agoda

Agoda Ratings: 8.9 / 10, based on 4,659 reviews

Lotte Hotel Busan: ratings on agoda
Lotte Hotel Busan: ratings on agoda

Here’s how users who booked through ‘Agoda’ rated Lotte Hotel Busan.

Lotte Hotel Busan has earned an excellent score of 8.9 out of a possible 10, shining particularly in areas such as ‘Cleanliness’, ‘Location’, and ‘Service’.

What follows is an exhaustive analysis of guest reviews, with our main focus on recent comments to maintain both relevance and freshness.

LocationLotte Hotel Busan is located in the center of Busan city and is conveniently adjacent to Lotte Department Store and the subway station. Most reviews indicate that it’s easy to move around due to numerous restaurants and shops around the Lotte Hotel Busan. However, some users mentioned that it’s a bit far from developing areas like Gwangalli/Haeundae.
Room Rooms are generally evaluated as clean and spacious with many positive comments on the comfort of beds, great views and cleanliness. However some users pointed out that room lighting is dim making makeup application difficult or that room facilities look outdated.
BreakfastReviews about breakfast are limited but based on provided information it can be seen that breakfast service was satisfactorily utilized.
FriendlinessThere were many comments praising staff members’ kindness and professionalism with evaluations indicating staff service made their stay more enjoyable at the Lotte Hotel Busan. In particular there were positive reviews mentioning bellboy service and helpful front desk agents.
FacilitiesHotel facilities generally received positive evaluations with good experiences noted for diverse amenities such as sauna and gym etc.. There were also reviews expressing interest in experiences such as room service by AI robots.
PriceSatisfaction relative to price varied according to reviews. Some users acknowledged the value of the Lotte Hotel Busan, particularly valuing the cost of staying on the club floor. However, some users expressed dissatisfaction about outdated rooms or additional costs for room service and facilities.
OthersThere were positive evaluations on unique aspects such as eco-friendliness and AI robot services. Also there were opinions indicating that it’s suitable for families traveling with young children.
The location of the Lotte Hotel Busan, staff friendliness, various facilities etc., were highlighted as major advantages but there were also criticisms about room conditions and lighting, additional costs etc.

2.2. Comprehensive Reviews from ‘ Ratings: 8.6 / 10, based on 1,219 reviews

Lotte Hotel Busan: ratings on
Lotte Hotel Busan: ratings on

Let’s take a look at how users who booked through ‘’ rated Lotte Hotel Busan.

Lotte Hotel Busan bagged a very good score of 8.6 out of a possible 10, excelling notably in areas such as ‘Staff’, ‘Comfort’, ‘Location’, and ‘Cleanliness’.

Next up is an exhaustive analysis of guest reviews. Just like with Agoda, we’ve concentrated on recent comments to ensure that our insights stay timely and relevant.

LocationMost of the reviews positively mention the Lotte Hotel Busan’s location. They highlight convenient transportation connections and a variety of dining and shopping options nearby.
Room Many opinions suggest that rooms are spacious, clean, and offer good views. However, some reviews also mentioned average interior or insufficient room lighting.
BreakfastMentions about breakfast are limited but some reviews mentioned it was delicious.
FriendlinessMost reviews suggest that staff were friendly and helpful. However, there was a case where a guest felt unsafe due to a security issue and was disappointed with the staff’s response.
FacilitiesReviews about hotel facilities are mixed; while some guests enjoyed facilities such as swimming pool, gym, sauna etc., others expressed dissatisfaction over additional costs or time restrictions when using these facilities.
PriceReviews related to cost-effectiveness showed mixed responses as well; while some guests felt the price was overrated considering the services and amenities provided, others found it satisfactory considering the Lotte Hotel Busan’s location and room conditions.
OthersSome reviewers expressed dissatisfaction over charging for basic amenities (toothpaste, toothbrush) and one review pointed out issues with Wi-Fi security.
In general this hotel offers great location along with spacious rooms & friendly staff members but there are areas needing improvement such as additional costs for certain facility usage & provision of basic amenities.

2.3. Comprehensive Reviews from ‘Google

Google Maps Ratings: 4.4 / 5, based on 4,351 reviews

Lotte Hotel Busan: ratings on google maps
Lotte Hotel Busan: ratings on google maps

Moving on to our next platform for reviews – ‘Google Maps’. Out of a potential perfect score of 5, Lotte Hotel Busanhas impressively clinched a rating of 4.4. What’s intriguing is that unlike other review platforms that categorize scores by specific features or services, Google Maps rates hotels according to guest types. Here we see all types of guests awarding the Lotte Hotel Busan with their top ratings of 4.4.

Following this, we present you an exhaustive analysis of guest reviews. – just as with Agoda and cases – we’ve prioritized recent comments to keep our insights relevant and timely.

LocationLotte Hotel Busan’s location received positive reviews from many guests for its convenient transportation and proximity to a variety of dining and shopping facilities.
Room Most opinions suggested that rooms are spacious, clean, and provide comfort. However, some guests pointed out issues with the room lighting system and felt that the facilities seemed outdated.
BreakfastOverall, breakfast and other meal options provided by the hotel were satisfactory, although some guests found them to be expensive.
FriendlinessThe friendliness and professionalism of the staff were highly praised by many guests.
FacilitiesSome guests expressed dissatisfaction over additional costs when using facilities like swimming pool or fitness center etc..
PriceOpinions about price were not clear-cut, but some guests expressed dissatisfaction with additional costs for using facilities like swimming pool etc..
OthersThe cleanliness of both hotel & rooms generally received satisfactory reviews.
Despite some issues, many guests had a satisfactory experience & expressed intent to revisit.

3. Showcasing Top-tier Reviews from Korean Guests

Being situated in South Korea, it’s no surprise that Lotte Hotel Busanplays host to a significant number of Korean guests. In my quest for understanding guest experiences, I’ve come across a plethora of reviews penned by Koreans. Allow me to share some of these standout reviews with you.

3.1. Best Review: “Recommended Stay at Lotte Hotel Busan: A Review on Staycation, Swimming Pool, Breakfast Buffet and Momoyama Japanese Restaurant”

Summary of the Blog Post

Today I’d like to share my experience of a fantastic staycation at Lotte Hotel Busan thanks to a seminar my friend attended there. I thoroughly enjoyed all the amenities this five-star hotel had to offer including the swimming pool, fitness center, breakfast buffet and Momoyama Japanese restaurant.

The room assigned to us had a city view with clean and stylish interiors that I really liked but the double bed was somewhat awkward for two guys to use together. However, both mattress and bedding were made of goose down which was certainly comfortable for rest and sleep.

The hotel’s swimming pool had recently been renovated and looked beautiful. There was also a sauna available for use. We had dinner at the Momoyama Japanese restaurant located on the 43rd floor, which served high-quality dishes befitting its high price.

Breakfast was served at La Seine buffet on the 5th floor. Although I’m not particularly fond of buffets, even with their expensive prices, the food was just okay.

Despite these minor issues, I would recommend Lotte Hotel Busan for its convenient location in downtown and proximity to a department store.

Lotte Hotel Busan

Lotte Hotel Busan: momo yama

Lotte Hotel Busan: momo yama

Lotte Hotel Busan: breakfast

Lotte Hotel Busan: breakfast

Lotte Hotel Busan: breakfast


(* For a detailed review, I recommend visiting the original article.)

4. Quick Overview of Hotel Information

4.1. Amenities and Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Wheelchair accessible
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Swimming & soaking
  • Hot spring bath
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Things to do, ways to relax
  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels

4.2. Location

Adress : 772 Gaya-daero, Busanjin-gu, Busan

  • Gimhae International Airport (PUS) 10.1 km
  • Ulsan Airport (USN) 55.6 km
Public transportation
  • Seomyeon Subway Station 410 m
  • Buam Subway Station 520 m
Hospital or clinic
  • Gounsesang Dermatologic Busanjeom 90 m
  • Jagalchi Market 7.0 km
Convenience store
  • 7 Eleven 20 m
Cash withdrawal
  • ATM on-site

4.3. Nearby Attractions

Popular landmarks
  • Gwangalli Beach 5.4 km
  • Yongdusan Park 6.6 km
  • Gwangandaegyo Bridge 6.8 km
  • BIFF Square 6.9 km
  • Jagalchi Market 7.0 km
  • Gamcheon Culture Village 7.8 km
  • Haeundae Beach 8.9 km
  • Taejongdae 11.9 km
  • Beomeosa Temple 14.2 km
  • Haedong Yonggung Temple 15.6 km
Nearby landmarks
  • Lotte Department Store 30 m
  • Lotte Duty-Free Shop in Seo-myeon 30 m
  • Seven Luck Casino Busan Lotte Branch 60 m
  • Lotte Hotel Lobby Lounge 70 m
  • Fuzzy Navel Pojangmacha 70 m
  • Gounsesang Dermatologic Busanjeom 90 m
  • Lotte Cinema 100 m
  • Yeouminalssin Clinic 110 m
  • Yeouminalssinbimanseonghyeong Clinic 110 m
  • Mosaengoegwa Mobalisik Center 120 m

5. Diving into Price Analysis

Finally, let’s delve into arguably one of the most critical categories in hotel reviews – pricing.

To pinpoint where you can get your money’s worth, I’ll be comparing rates from renowned hotel comparison platforms like ‘HotelsCombined,’ ‘SkyScanner,’ and ‘Trivago.’

Our criteria for this low-price hunt? A one-night stay from Wednesday to Thursday for two guests in a single room—breakfast excluded (as it often significantly bumps up costs).

5.1. Price Comparison via ‘HotelsCombined’

Lotte Hotel Busan: lowest price on HotelsCombined

After searching through ‘HotelsCombined’, the best deal I found was $123 when booking through ‘priceline’.

5.2. Price Comparison via ‘Sky Scanner’

Lotte Hotel Busan: lowest price on Sky Scanner

The lowest price on ‘Sky Scanner’ is $156 for a 1-night stay when booking through ‘’.

5.3. Price Comparison via ‘Trivago’

Lotte Hotel Busan: lowest price on Trivago

The lowest price on ‘Trivago’ is $140 when booked through ‘Agoda’.

5.4. Official Website of ‘Lotte Hotel Busan

Lotte Hotel Busan: lowest price on the official website

I also explored prices directly from the ‘Lotte Hotel Busan’ official website. The lowest price confirmed on the official website was confirmed to be $177.

Our analysis reveals that out of all four sites considered, the ‘HotelsCombined’ offers the best deal at USD 123 for a stay at the Lotte Hotel Busanwhen booking through ‘priceline’. You might want to keep this information handy while booking.

★ Do bear in mind, these rock-bottom prices are subject to change based on your stay dates and when you’re conducting your search.

★ Also crucial to remember – today’s best deal doesn’t necessarily promise future savings.

★ Consider this ‘Lowest Price Analysis’ as a guiding light rather than an absolute rule.

★ For savvy hotel booking, I’d recommend revisiting these comparison sites during your accommodation planning phase – you never know when you might stumble upon an even better deal!”

And with that, we wrap up our review of the  Lotte Hotel Busan, seen through a distinctly Korean lens.

Yours truly, HB(Hotel Boy) – your trusted guide to best hotels in Korea. Stay tuned for more insightful reviews on Korea’s hospitality gems!