FAQs About Four Seasons Hotel Seoul: The Ultimate Guidebook for Hotel Guests

Last Updated on June 12, 2024 by HB

Welcome, travelers to Korea! Are you considering a stay at the Four Seasons Hotel Seoul (★★★★★ 5 Star), situated in Seoul, Korea? Or perhaps you’ve already secured your reservation? Then you’ve landed at the right place on my blog!!

FAQs About Four Seasons Hotel Seoul:

Building on my last post Four Seasons Hotel Seoul’ Reviewed by a Korean: An In-depth Price Analysis!, where I compiled everything about the hotel, today I’ve gathered some of the most frequently asked questions about the hotel to help satisfy your curiosity. Rest assured, I’ve done my homework to make sure this information will be of great assistance to those who crave the details! 😎

Alright, let’s dive in!!! 🚀

1. Location & Address

A: ‘Four Seasons Hotel Seoul’ is located in the heart of Seoul, South Korea, with the exact address being 97 Saemunan-ro, Jongno-gu, Seoul, 03183 South Korea. Nestled in the historic Gwanghwamun area, the hotel is a perfect blend of Seoul’s rich history and modern flair. Guests can enjoy stunning cityscapes as well as views of the surrounding mountains and palaces from the hotel. Moreover, its proximity to major tourist attractions makes it highly accessible. For more detailed information, you can visit the Four Seasons Hotel Seoul official website.

For your convenience, please see the Hotel’s name and address provided here in Korean. This address may be shown to taxi drivers or used for other transportation needs.

  • 포시즌스 호텔 서울: 서울 종로구 새문안로 97 (당주동 29) / 우편번호 03183

2. Check-in/Check-out Time

A: At ‘Four Seasons Hotel Seoul’, guests can check in starting from 3 PM and are required to check out by noon (12 PM). The hotel offers a generous check-out time to ensure that guests can make the most of their last day in Seoul. Should guests require a late check-out, they are encouraged to inquire with the hotel for availability. This check-in and check-out time information can be found on the Four Seasons Hotel Seoul’s accommodation information page.

3. Hotel Contact


Phone Contact: The quickest and most direct way is to call the hotel’s main phone number. For room reservations and general inquiries, you can call +82 (2) 6388-5000, which is also the number for the front desk. For food and beverage reservations, the number is +82 (2) 6388-5500, and for spa and nail bar reservations, it’s +82 (2) 6388-5250

Email Contact: For more formal inquiries or special requests, you can email the hotel’s representatives. You can contact Inyoung Moon, the Director of Public Relations and Communications, at inyoung.moon@fourseasons.com, or Kelly Wong, the Director of Marketing, at kelly.wong@fourseasons.com.

Website Inquiries: The hotel’s Contact Us page on their official website offers various forms to submit inquiries related to weddings, events, reservations, and more. This is a convenient way to ensure your query reaches the right department.

Social Media: Four Seasons Hotel Seoul is also active on social media platforms. You can follow their official Facebook page and Instagram account for the latest updates, promotions, and can also send direct messages for inquiries.

These methods ensure you can easily get in touch with the Four Seasons Hotel Seoul and receive prompt and accurate information. For more details, visit the official website.

4. Transportation


The ‘Four Seasons Hotel Seoul’ is surrounded by a variety of transportation options. Seoul’s public transportation system is excellent, making it easy to travel from Incheon International Airport to the hotel. Here are the ways to get to the hotel from the airport:

Subway: From Incheon International Airport, take the Seoul Subway Line 5 and get off at Gwanghwamun StationThe hotel is just a 3-minute walk from the station.

Airport Limousine Bus: The Airport Limousine Bus #6002 is also available and stops within a one-minute walking distance of the hotel. For more details on bus departure times and fares, you can contact the hotel concierge.

Taxi: Taking a taxi from Incheon International Airport to the hotel takes about 45 minutes.

Car: If you’re driving or renting a car, it takes about 1 hour to reach the hotel.

Near the hotel, there are subway lines operated by Seoul Metro, providing convenient access to anywhere in the cityAdditionally, the hotel is within a 10-minute walking distance from major tourist attractions such as Gyeongbokgung PalaceSejong Cultural CenterCheonggyecheon Stream, and Seoul City Hall, making it an excellent location for sightseeing.

5. Shuttle Bus

A: ‘Four Seasons Hotel Seoul’ does not offer a shuttle bus service. However, guests can utilize the Airport Limousine Bus #6002, which stops within a one-minute walking distance of the hotel. For more details on bus departure times and fares, you can contact the hotel concierge. Additionally, the hotel provides a house car service available daily for international guests only, operating within a 2-kilometre (1.24-mile) radius of the hotel from 10:00 AM to 6:30 PM. This service is offered on a first-come, first-served basis, and availability can be confirmed by contacting the hotel.

6. Breakfast


Breakfast Options:

The Market Kitchen

In-Room Dining:

  • You can enjoy a variety of breakfast options in the comfort of your room. This service allows you to experience the hotel’s gourmet offerings while maintaining privacy and convenience​.

Bed and Breakfast Package:

For more details and reservations, please visit the Four Seasons Hotel Seoul official website.

7. Nearby Restaurants

A: I’ve gathered this list from Naver – Korea’s largest portal. It includes places loved by locals and highly praised by customers. Keeping convenience in mind, I’ve handpicked eateries and cafes located within a cozy 500m radius from ‘Four Seasons Seoul’.

Four Seasons Hotel Seoul: Nearby Restaurants

7-1. Furato Restaurant (후라토식당) : Japanese Restaurant

AddressSeoul, Jongno-gu, Saemunan-ro 5-gil 19, Royal Building Arcade B1, No. 63 (서울 종로구 새문안로5길 19 로얄빌딩 아케이드 B1 63호 후라토식당)
Opening HoursCloses at 22:00 (10:00 PM)
Phone Number+82-0507-1410-0956
TV Features2TV 생생정보 Episode 516, 2018.02.26, Omurice
AmenitiesReservations, Wireless Internet, Separate Male/Female Restrooms, Group Seating
DescriptionFurato Restaurant was inspired by a trip to Tokyo by three young individuals who fell in love with the cozy charm and delightful flavors of small Tokyo eateries. They decided to recreate this experience in Gyeongbokgung, Seoul. After numerous visits to small Japanese restaurants and much contemplation, they developed a menu inspired by famous dishes. Furato Restaurant aims to share their taste and cozy ambiance nationwide, always striving to provide the best experience to their guests.

7-2. Banh Pho Six Gwanghwamun Branch (반포식스 광화문점) : Vietnamese Cuisine

Address2F, 9, Saemunan-ro 9-gil, Jongno-gu, Seoul (서울 종로구 새문안로9길 9 2층)
Business Hours11:00 – 23:00
Phone Number+82-2-725-6661
AmenitiesReservations, Group Dining, Takeout, Separate Men/Women Restrooms
DescriptionA place where you can enjoy the authentic taste of Vietnam and the exotic charm of New York style in Korea. Experience the deep flavor of New York-style Asian food at Banh Pho Six, Gwanghwamun Branch!

7-3. Sabahl (사발) : Korean Cuisine

Address34, Sajik-ro 8-gil, Jongno-gu, Seoul (서울 종로구 사직로8길 34)
Reviews1,885 Visit Reviews, 1,439 Blog Reviews
Ministry CertificationSafe Restaurant by Ministry of Agriculture, Food and Rural Affairs
Opening HoursStarts at 11:30 AM
Phone Number+82-0507-1317-4845
WebsiteBooking Page
Media FeatureSBS Live Today, Episode 3108, Aug 5, 2022
AmenitiesTakeout, Wi-Fi, Separate Male/Female Restrooms, Group Seating
DescriptionStarting April 1, 2024, the spring/summer menu includes ‘Red Vinegar Cold Noodles’, ‘Homemade Curry Rice’, and ‘Octopus Salad with Water Celery Bibim Noodles’. Popular dishes like ‘Oyster Soup’, ‘Oyster Noodles’, and ‘Beef Eggplant Rice’ will return in the fall/winter. The restaurant strives to prepare good food with a hospitable heart.

8. Amenities

A: The guest rooms at ‘Four Seasons Hotel Seoul’ are equipped with a range of amenities. Each room includes complimentary high-speed Wi-Fiinternational newspapersovernight shoeshine servicedaily housekeeping (with turndown service upon request), Diptyque toiletriesGoogle Chromecast for in-room video streaming, and an air-purifier in Grand Family Room types and above.

Essentials such as toothbrushes, toothpaste, and razors are also provided and are part of the complimentary services included in the room rate. For more detailed information, you can visit the Four Seasons Hotel Seoul’s services and amenities page.

9. Nearby Coin Laundry


The nearest coin laundry from the ‘Four Seasons Hotel Seoul’ is ‘Laundry Today Gwanghwamun.’ It is located approximately 368 m from the hotel and takes about 6 minutes to reach on foot.

Laundry Today Gwanghwamun (런드리투데이 광화문) : Self-Service Laundry

AddressB105-1, Basement 1, 19, Jong-ro, Jongno-gu, Seoul (서울 종로구 종로 19 지하1층 비105-1호)
Reviews4 Visit Reviews, 1 Blog Review
Opening Hours24/7, Open Year-Round
Phone Number+82-010-7160-2434
Price ListWashing (20kg): 5,000 KRW, Drying (25kg): 5,000 KRW, Pickup/Delivery: 3,000 KRW
DescriptionSelf-service laundry located in the basement of Lemeilleur Jongno Town 1, next to Namdomiga Bonjuk. Offers 24/7 operations and pickup/delivery service for an additional fee. Convenient for individuals needing laundry services any time of the day.

Laundry Today Gwanghwamun (런드리투데이 광화문) : Self-Service Laundry: direction
Green Circle: Hotel / Red Circle: Coin Laundry / Blue solid line: Optimal Route / Grey Solid Line: Detour

10. Nearby Convenience Store

A: There is no convenience store inside the hotel, but there is one a 2-minute walk away. The information about the convenience store is as follows:

Emart24 Jongno Dangju Branch (이마트24 종로당주점) : Convenience Store

Address11, Saemunan-ro 5-gil, Jongno-gu, Seoul, 1F (서울 종로구 새문안로5길 11 1층)
Business HoursOpen 24 hours, Open year-round
Phone Number+82-2-723-7606

Four Seasons Hotel Seoul: Nearby Convenience Store
Green Circle: Hotel / Red Circle: Convenience Store / Blue solid line: Optimal Route / Grey Solid Line: Detour

11. Nearby Bank or ATM


On-site ATM: There is an ATM available within Four Seasons Hotel Seoul, which is accessible 24/7. This ATM supports a wide range of international cards, ensuring convenience for all guests.

Nearby Banks and ATMs: Several banks and ATMs are located close to the hotel, providing easy access for guests:

  • KEB Hana Bank Gwanghwamun Branch: Located about a 5-minute walk from the hotel, this bank operates from 9 AM to 4 PM on weekdays.
  • Shinhan Bank Gwanghwamun Branch: About a 7-minute walk from the hotel, open from 9 AM to 4 PM on weekdays.
  • Woori Bank Gwanghwamun Branch: Situated around a 10-minute walk from the hotel, also open from 9 AM to 4 PM on weekdays.

These nearby banks have ATMs that support international cards, making them convenient for foreign guests.

12. Swimming Pool


Swimming Pool Facilities: Four Seasons Hotel Seoul features three main pools:

  1. Indoor Swimming Pool: A beautifully mosaic-tiled pool ideal for lap swimming.
  2. Vitality Pool: A heated pool designed to soothe tired muscles.
  3. Children’s Plunge Pool: A safe area for kids to enjoy water play.

Operating Hours: The pool is open daily from 5:30 AM to 10:30 PM. There is an adult-only period from 8:30 PM to 10:30 PM, ensuring a quieter environment for adult swimmers.

Fees: The use of the swimming pool is complimentary for hotel guests, making it a convenient and cost-effective way to relax and exercise.

For more detailed information, you can visit the Four Seasons Hotel Seoul official website.

13. Fitness Center


Fitness Center Facilities

  • Equipment: The fitness center spans 815 square meters (about 8,772 square feet) and is equipped with the latest cardiovascular and weight training equipment. There is also a spacious stretching zone and a Pilates studio for various workout routines.
  • Training Services: Certified trainers are available upon request for personal training sessions. These one-on-one sessions are tailored to maximize your fitness potential.

Operating Hours

  • The fitness center is open 24 hours a day. Attendant service is available from 5:30 AM to 10:30 PM. Outside these hours, the gym is accessible exclusively to hotel guests via the 8th floor​​.


  • Use of the fitness center is complimentary for hotel guests, ensuring convenient and cost-effective access to all the facilities.

The fitness center at Four Seasons Hotel Seoul is an excellent choice for guests looking to maintain their fitness routine while traveling. For more detailed information, visit the Four Seasons Hotel Seoul official website​.

14. Spa


Spa Facilities and Services: The spa at Four Seasons Hotel Seoul provides an opulent setting for a range of treatments, including:

  • Full Body Massage: 30 minutes for KRW 100,000, 60 minutes for KRW 160,000, and 90 minutes for KRW 200,000
  • Korean Body Scrub: 30 minutes for KRW 55,000
  • Women’s Shampoo Service: 10 minutes for KRW 12,000​.

Operating Hours: The spa is open daily from 5:30 AM to 10:30 PM, with the exception of the fourth Tuesday of each month when it is closed​.

Location: The spa is located on the ninth floor of Four Seasons Hotel Seoul, designed to provide a serene and relaxing environment.

Additional Information and Reservations: For more details and to make reservations, please visit the Four Seasons Hotel Seoul spa official website​​.

15. Cooking Facilities

A: At ‘Four Seasons Hotel Seoul’, guests are not provided with facilities to cook in their rooms. However, the hotel offers a 24-hour in-room dining service, allowing guests to enjoy a variety of dishes in the comfort of their rooms.

16. Business Facilities


Business Center: Four Seasons Hotel Seoul features a 24-hour business center, allowing guests to handle their work at any time. The center is equipped with the latest computers, printers, fax machines, and offers high-speed internet access​​.

Meeting Rooms: The hotel boasts a total of 17 meeting rooms, suitable for both small and large business gatherings. The largest meeting room spans 8,482 square feet, making it ideal for large conferences or events. All meeting rooms are equipped with state-of-the-art AV technology and natural lighting to provide a comfortable meeting environment.

17. Pet Policy


Pet Policy

  • Pet Acceptance: Pets of all sizes are allowed.
  • Additional Fee: There is an additional charge of KRW 250,000 per pet, per stay​ (BringFido)​​​.
  • Other Rules: Pets must always be accompanied by their owners in the hotel premises, and leashes are required in public areas.

Amenities and Services

  • In-room Amenities: The hotel provides water and food bowls for pets, and various pet supplies are available upon request.
  • Walking Areas: There are numerous spaces around the hotel where you can walk your pet comfortably.

For more detailed information and reservations, please visit the Four Seasons Hotel Seoul official website​.

Four Seasons Hotel Seoul

18. Nearby Attractions & Activities


18-1. Major Attractions

Gwanghwamun Square

  • Overview: A historical site featuring statues of King Sejong the Great and Admiral Yi Sun-sin.
  • Distance: About a 4-minute walk from the hotel​ (Tripadvisor)​.

Gyeongbokgung Palace

  • Overview: A prominent Joseon Dynasty palace known for its beautiful architecture and gardens.
  • Distance: About an 8-minute walk from the hotel​ (Tripadvisor)​.

Deoksugung Palace

  • Overview: Another royal palace blending traditional Korean and modern architecture.
  • Distance: About a 10-minute walk from the hotel​ (Tripadvisor)​.

Seoul Museum of Art

  • Overview: A museum showcasing contemporary art from both Korean and international artists.
  • Distance: About a 12-minute walk from the hotel​ (HELLOKPOP)​.

N Seoul Tower

  • Overview: An iconic tower offering panoramic views of Seoul. You can take a cable car to reach the top.
  • Distance: About a 15-minute taxi ride from the hotel​ (HELLOKPOP)​.

18-2. Activities and Experiences

Seoul City Bus Tour

  • Overview: A city tour bus that takes you to major attractions in Seoul.
  • Features: Includes an audio guide providing detailed information about Seoul’s history and culture​ (HELLOKPOP)​.

18-2-2. Myeongdong Shopping

  • Overview: Famous for its shopping streets and street food, Myeongdong offers a vibrant shopping experience.
  • Distance: About a 15-minute walk from the hotel​ (HELLOKPOP)​.

19. Cancellation & Refund Policy

A: The cancellation policy of ‘Four Seasons Hotel Seoul’ is as follows. The hotel applies a non-refundable condition for reservations made through advance purchase, and no refunds are issued for cancellations, no-shows, or early departuresHowever, if you need to change or cancel your reservation, you must submit a claim within 24 hours of making the reservation and at least 48 hours before the standard check-in time (or 72 hours for non-English Four Seasons websites)The hotel also reserves the right to cancel or modify orders for any reason, but customers will be entitled to a full or partial refund of any payment made in the event of such cancellation or modification. For detailed reservation and cancellation policies, please check the official website of Four Seasons Hotel Seoul.

20. Reviews & Ratings


Previous guests at ‘Four Seasons Hotel Seoul’ have largely given positive feedback. The hotel’s locationcleanliness, and service have been highly praised. Guests appreciated the convenience of being close to major tourist attractions and public transport, and they mentioned that the rooms were spacious, well-maintained, and offered beautiful viewsThe kindness and professionalism of the hotel staff also left a lasting positive impression on many guests.

However, some guests have commented on the pricing of the hotel, questioning the value for moneyThere were also remarks about a lack of flexibility in service, but such negative opinions were relatively fewUniquely pointed out features included the hotel’s Forbes 4-star spa and exquisite dining options, which were highlighted as part of the special experiences offered by the hotel.

21. First-Hand Experiences & Photos

A: My previous post includes photos and genuine reviews from actual guests at the hotel. If you’re curious, do check out the link below!

Here is one of the actual customer reviews of Four Seasons Hotel Seoul that was previously introduced in the above blog post.

Best Review : “Gwanghwamun Four Seasons Hotel Seoul Staycation Date: Executive Lounge Happy Hour, Club Room Accommodations, Breakfast Buffet, Swimming Pool Review

Source: https://blog.naver.com/sulhahaha/222946817570

Summary of the Blog Post

Hello, fellow travelers! I’m Jjini Nuna, and I’m excited to share my recent stay at the Four Seasons Hotel Seoul with you. This hotel is part of the renowned global hotel brand, Four Seasons, and after having only dined at their restaurants previously, I finally had the opportunity to experience a stay at the Four Seasons Hotel Seoul. From breakfast at The Market Kitchen on the basement level to the Executive Club Room, sauna facilities, and more, I’ll walk you through my entire stay.

Located in the heart of Gwanghwamun, the Four Seasons Hotel Seoul greets you with an impressive lobby adorned with high ceilings and exquisite art pieces, along with the iconic Four Seasons flower decor. I had reserved the Executive Club Room, and my check-in took place on the 28th floor. The service of the staff, who kindly escorted me to the 28th floor upon mentioning my name at the lobby, was truly exceptional.

As I entered the room, the modern and luxurious interior design immediately caught my eye. The room offered a stunning view of Seoul’s cityscape through the expansive windows, and even the standard Club Lounge room was spacious and captivating. The king-sized bed and comfortable bedding made for a restful stay, and the large TV provided ample entertainment. Additionally, the room featured a sofa and a dedicated workspace, catering to both leisure and business.

source: https://blog.naver.com/sulhahaha/222946817570

We've done our best to compile the most up-to-date and accurate information, but some details might be different due to changes in the hotel's policies or errors in data collection. Please bear this in mind when using this as a reference for your hotel stay.

search 'hotelinkorea' on google