FAQs About Conrad Seoul: The Ultimate Guidebook for Hotel Guests

FAQs About Conrad Seoul

Last Updated on July 28, 2024 by HB

Welcome, travelers to Korea! Are you considering a stay at the โ€˜Conrad Seoulโ€˜ (โ˜…โ˜…โ˜…โ˜…โ˜… 5 Star), situated in Seoul, Korea? Or perhaps youโ€™ve already secured your reservation? Then youโ€™ve landed at the right place on my blog!!

FAQs About Conrad Seoul

Building on my last post ‘Conrad Seoulโ€™ Hotel Reviewed by a Korean: An In-depth Price Analysis! where I compiled everything about the hotel, today I’ve gathered some of the most frequently asked questions about the hotel to help satisfy your curiosity. Rest assured, I’ve done my homework to make sure this information will be of great assistance to those who crave the details! ๐Ÿ˜Ž

Alright, let’s dive in!!! ๐Ÿš€

1. Location & Address

A:

Conrad Seoul is situated in the Seoul International Finance Center (IFC Seoul) in the Yeouido Business District. Yeouido is known as the ‘Wall Street of Korea’ and is the financial and business hub of the city. The hotel offers stunning views of the Han River and Seoul’s skyline and is located opposite Yeouido Park. It is conveniently connected to the IFC Mall, providing easy access to shopping and entertainment.

  • Address: 10 Gukjegeumyung-ro, Yeouido, Yeongdeungpo-gu, Seoul, 07326, South Korea

For your convenience, please see the Hotelโ€™s name and address provided here in Korean. This address may be shown to taxi drivers or used for other transportation needs.

  • ์ฝ˜๋ ˆ๋“œ ์„œ์šธ ํ˜ธํ…”: ์„œ์šธ ์˜๋“ฑํฌ๊ตฌ ๊ตญ์ œ๊ธˆ์œต๋กœ 10 ์„œ์šธ ๊ตญ์ œ๊ธˆ์œต ์„ผํ„ฐ (์—ฌ์˜๋„๋™ 23) / ์šฐํŽธ๋ฒˆํ˜ธ 07326

2. Check-in/Check-out Time

A: The check-in time at Conrad Seoul starts from 4:00 PM, and the check-out time is until 11:00 AM. These times are set to accommodate most guests’ schedules conveniently. If you require an early check-in or late check-out, please note that additional charges may apply. It is advisable to contact the hotel front desk in advance for such requests to receive detailed information.

3. Hotel Contact

A:

There are several ways to contact Conrad Seoul. Here are the detailed contact information options:

Phone Contact

  • General Inquiries: +82-2-6137-7000
  • Stay Inquiries: +82-2-6137-7777
  • Meetings & Events Inquiries: +82-2-6137-7539, 7547
  • Wedding Inquiries: +82-2-6137-7230, 7232, 7546
  • Spa Inquiries: +82-2-6137-7432
  • PULSE8 Fitness Club Inquiries: +82-2-6137-7460
  • Dining Inquiries:
    • FLAMES: +82-2-6137-7130
    • 10G: +82-2-6137-7788
    • THE NOODLE BAR: +82-2-6137-7000
    • ZEST: +82-2-6137-7100
    • ATRIO: +82-2-6137-7120
    • VVERTIGO: +82-2-6137-7766
    • 37 GRILL & BAR: +82-2-6137-7110
  • Membership Inquiries: +82-2-6137-7799 / +82-10-9053-6137(SMS)


Email Inquiries: You can contact them through the inquiry form on the Conrad Seoul official website.


Contact via Social Media: Conrad Seoul is also available through platforms like KakaoTalk and Instagram. More details can be found on their official website.


For more details, please visit the Conrad Seoul contact page.

4. Transportation

A:

Conrad Seoul, located in Yeouido, offers various transportation options. Here are the best ways to get to the hotel from Incheon International Airport:

Airport Railroad Express (AREX):

  • AREX Express Train: This train provides a direct service from Incheon International Airport to Seoul Station in about 45 minutes. It is fast and convenient, with fares costing 9,500 KRW for adults. AREX official website
  • AREX All Stop Train: This train stops at multiple stations and takes about 60 minutes to reach Seoul Station. Fares range from 4,150 KRW to 4,750 KRW depending on the terminal. It is a budget-friendly option that stops at stations like Hongik University and Gongdeokโ€‹ (Klook)โ€‹.


Airport Limousine Bus:

  • Airport Limousine Bus: The bus from Incheon International Airport to Marriott Hotel Yeouido takes about 1 hour and 20 minutes, with fares ranging from 11,000 KRW to 13,000 KRW. You can check the schedules on the Airport Limousine Bus official websiteโ€‹ (Rome2Rio).


Taxi and Car Services:

  • Taxi: Taking a taxi from Incheon International Airport to Conrad Seoul takes approximately 41 minutes and costs between 50,000 KRW and 65,000 KRW. Services like Kakao Taxi or International Taxi are availableโ€‹ (Rome2Rio)โ€‹.
  • Private Car Service: For more convenience, you can opt for a private car service, which costs between 65,000 KRW and 95,000 KRWโ€‹ (Rome2Rio)โ€‹.


Additionally, you can use the subway, taking Line 5 or 9 to Yeouido Station, which is close to Conrad Seoul. The hotel is well-connected to public transportation, making it easy to reach from various parts of the city.

5. Shuttle Bus

A:

Unfortunately, Conrad Seoul does not offer an airport shuttle bus service. However, there are several convenient transportation options to get from the airport to the hotel:

Airport Limousine Bus: You can take the airport limousine bus from Incheon International Airport to the Marriott Hotel in Yeouido. The journey takes about 1 hour and 20 minutes, with a fare of 11,000 KRW to 13,000 KRW.


Taxi and Car Services: A taxi ride from Incheon International Airport to Conrad Seoul takes approximately 41 minutes and costs between 50,000 KRW and 65,000 KRW. Services like Kakao Taxi or International Taxi are available.


Subway: Take the AREX (Airport Railroad Express) to Seoul Station, and then transfer to Subway Line 5 or 9 to reach Yeouido Station.


For more details, please visit the Conrad Seoul official website.

6. Breakfast

A:

Conrad Seoul offers a variety of breakfast options, primarily at two locations: the buffet restaurant ‘Zest’ on the 2nd floor and the ‘Executive Lounge’ on the 37th floor.

Zest

  • Breakfast Hours: Every day from 6:30 AM to 10:30 AM.
  • Price: 67,000 KRW for adults and 33,500 KRW for children.
  • Zest offers a wide range of dishes including Korean, Chinese, Japanese, and Western cuisines. You can enjoy fresh, made-to-order dishes from the open kitchen, as well as a variety of desserts and a salad barโ€‹ (CONRAD SEOUL_MAIN)โ€‹.
Conrad Seoul: Zest


Executive Lounge

  • Breakfast Hours: Opens daily from 7:00 AM.
  • Price: 59,000 KRW.
  • The Executive Lounge features a panoramic view of the Han River and Seoul’s skyline, providing a luxurious and comfortable setting for breakfast. This lounge is exclusive to guests staying in executive rooms and offers a high-quality breakfast experienceโ€‹ (CONRAD SEOUL_MAIN)โ€‹.


For more details, please visit the Conrad Seoul official website.

7. Nearby Restaurants

A: Iโ€™ve gathered this list from Naver โ€“ Koreaโ€™s largest portal. It includes places loved by locals and highly praised by customers. Keeping convenience in mind, Iโ€™ve handpicked eateries and cafes located within a cozy 300m radius from โ€˜Conrad Seoulโ€™.

Conrad Seoul: Nearby Restaurants

7-1. Bas Burger Yeouido Branch (๋ฐ”์Šค๋ฒ„๊ฑฐ ์—ฌ์˜๋„์ง์˜์ ) : Hamburger

CategoryInformation
AddressSeoul, Yeongdeungpo-gu, International Finance Road 20, Yulchon Building B1 (์„œ์šธ ์˜๋“ฑํฌ๊ตฌ ๊ตญ์ œ๊ธˆ์œต๋กœ 20 ์œจ์ดŒ๋นŒ๋”ฉ ์ง€ํ•˜1์ธต)
Opening Hours11:00 AM – Closing
Phone Number+82-0507-1358-6643
Websitehttp://www.basburger.net/
AmenitiesReservations, Group Seating, Takeout, Delivery, Wi-Fi
DescriptionEnjoy a clean and delicious homemade burger at Bas Burger. Savor the savory patties and rich cheese with soft buns and fresh organic vegetables, offering a clean taste different from other greasy and heavy burgers.

7-2. Bon Voyage (๋ณธ๋ณด์•ผ์ง€) : Italian Restaurant

CategoryInformation
Address2nd Floor, Hanjoo Building, 7, Gukjegeumyung-ro 2-gil, Yeongdeungpo-gu, Seoul (์„œ์šธ์‹œ ์˜๋“ฑํฌ๊ตฌ ๊ตญ์ œ๊ธˆ์œต๋กœ 2๊ธธ 7 ํ•œ์ฃผ๋นŒ๋”ฉ 2์ธต)
Opening Hours11:00 AM – Closing
Phone Number+82-507-1429-8889
Websitehttps://app.catchtable.co.kr/ct/shop/bonvoyage
FacilitiesReservation, Group Seating, Takeout, Separate Restrooms for Men/Women
DescriptionBon Voyage is an Italian restaurant located between IFC Mall and The Hyundai Seoul in Yeouido, just a 5-minute walk from Yeouido Station. The restaurant offers a private dining experience with widely spaced tables and uses only the finest ingredients, avoiding artificial flavors. All sauces, soups, bread, and desserts are homemade without any artificial additives. Perfect for any occasion, including anniversaries, dates, family gatherings, business meetings, and group dinners, Bon Voyage provides a delightful dining experience with a warm atmosphere. Enjoy a pleasant culinary journey with Bon Voyage.

7-3. Yongho-dong Nakji Yeouido (์šฉํ˜ธ๋™๋‚™์ง€ ์—ฌ์˜๋„์ ) : Octopus Cuisine

CategoryInformation
Address2nd Floor, City Plaza, 17, Gukjegeumyung-ro 2-gil, Yeongdeungpo-gu, Seoul (์„œ์šธ ์˜๋“ฑํฌ๊ตฌ ๊ตญ์ œ๊ธˆ์œต๋กœ2๊ธธ 17 ์”จํ‹ฐํ”Œ๋ผ์ž 2์ธต)
DescriptionSpecializing in octopus dishes, Yongho-dong Nakji offers a variety of seafood including the famous “Nakgopsae” – a combination of octopus, tripe, and shrimp. Enjoy the new self-service bar and drink events in a cozy interior, perfect for dates and group gatherings. Takeout and delivery are also available.
Business HoursOpens at 10:00 AM
Phone Number+82-2-784-4578
WebsiteInstagram
AmenitiesReservations, Parking, Takeout, Wireless Internet, Separate Restrooms for Men and Women

8. Amenities

All guest rooms at Conrad Seoul feature luxurious amenities to ensure a comfortable and pleasant stay. Each room includes a beautiful marble bathroom with a large bathtub and a separate glass-enclosed shower, along with the finest bathroom products. Specific amenities include:

  • 49-inch high-definition TV with local and international channels
  • Wired and wireless high-speed internet
  • Electronic security and personal safe
  • Individual thermostat
  • Spacious workspace
  • Minibar and Nespresso coffee machine
  • Rain shower, bathtub, and bidet
  • LCD TV in all bathrooms and Byredo bath products
  • Iron and ironing board
  • Pillow menu and availability of extra beds and cribs
  • 24-hour room service and shoe polish service
  • Next-day laundry service and digital newspaper service

Toothbrushes, toothpaste, and razors are not provided in the rooms by default due to the Resource Saving and Recycling Promotion Act. However, these items are available complimentary at the front desk upon requestโ€‹โ€‹.

For more details, please visit the Conrad Seoul official website.

9. Nearby Coin Laundry

A:

The nearest coin laundry from the ‘Conrad Seoul’ is ‘Laundry24 Yeouido KCC Park Town Branch.’ It is located approximately 930 m from the hotel and takes about 16 minutes to reach on foot.

Laundry24 Yeouido KCC Park Town Branch (๋Ÿฐ๋“œ๋ฆฌ24 ์—ฌ์˜๋„KCCํŒŒํฌํƒ€์šด์ ) : Self-service Laundry

CategoryInformation
Address17, Gukhoe-daero 72-gil, Yeongdeungpo-gu, Seoul, B1 KCC Park Town, B01 (์„œ์šธ ์˜๋“ฑํฌ๊ตฌ ์—ฌ์˜๋„๋™ ๊ตญํšŒ๋Œ€๋กœ72๊ธธ 17 KCCํŒŒํฌํƒ€์šด ์ง€ํ•˜1์ธต B01ํ˜ธ)
Opening Hours24/7, Open all year round
Phone Number+82-1544-4335
AmenitiesWireless Internet, Separate male/female restrooms
DescriptionSelf-service laundry open 24/7 all year round. Offers washing, dry cleaning, and mending services. Uses premium detergent and fabric softener automatically dispensed for free. Provides high-quality laundry service at affordable prices.

Conrad Seoul: Nearby Coin Laundry
Green Circle: Hotel / Red Circle: Coin Laundry / Blue solid line: Optimal Route / Grey Solid Line: Detour

10. Nearby Convenience Store

A: There is no convenience store inside the hotel, but there is one a 2-minute walk away. The information about the convenience store is as follows:

GS25 Yeouido Hyundai Convenience Store (GS25 ์—ฌ์˜๋„ํ˜„๋Œ€ํŽธ์˜์ ) : Convenience Store

CategoryInformation
AddressR-2-6,7, Underground Shopping Mall, Parc1, 15, International Finance Road, Yeongdeungpo-gu, Seoul (์„œ์šธ ์˜๋“ฑํฌ๊ตฌ ๊ตญ์ œ๊ธˆ์œต๋กœ 15 ํŒŒํฌ์› ์ง€ํ•˜๋„์ƒ๊ฐ€ R-2-6,7)
Opening HoursMon-Fri: 07:00 – 21:00 / Sat-Sun: 08:00 – 21:00
Phone Number+82-080-999-5425

Conrad Seoul: Nearby Convenience Store
Green Circle: Hotel / Red Circle: Convenience Store / Blue solid line: Optimal Route / Grey Solid Line: Detour

11. Nearby Bank or ATM

A:

While there is no ATM inside Conrad Seoul, there are several banks and ATMs nearby for your convenience.

Citibank ATM:

  • Location: Inside IFC Mall
  • Operating Hours: 24 hours
  • Features: Accepts foreign cards


Shinhan Bank:

  • Location: Near Yeouido Station
  • Operating Hours: Mon-Fri 9:00 AM – 4:00 PM
  • Features: Offers a variety of banking services


Woori Bank:

  • Location: Near Yeouido Station
  • Operating Hours: Mon-Fri 9:00 AM – 4:00 PM
  • Features: Foreigner-friendly services


Additionally, there are numerous other banks and ATMs around Yeouido, ensuring you can access banking services easily whenever neededโ€‹ (Expat Info Desk)โ€‹.

12. Swimming Pool

A:

Yes, Conrad Seoul features a modern indoor swimming pool with stunning views of the Han River. The pool is located within the Pulse8 fitness club on the 8th floor and is accessible exclusively to hotel guests and club members.

Swimming Pool Hours:

  • The pool is open daily from 6:00 AM to 10:00 PMโ€‹ (Hilton)โ€‹โ€‹.

Fees:

  • The swimming pool is complimentary for hotel guests. Pulse8 members also enjoy free access to the pool.

For more detailed information, please visit the Conrad Seoul official website.

13. Fitness Center

A:

Yes, Conrad Seoul features a premium fitness center called Pulse8. This fitness center offers state-of-the-art equipment and stunning views of the Han River, along with various exercise programs and facilities.

Hours of Operation:

  • Hotel Guests: 24 hours
  • Members: 6:00 AM to 10:00 PMโ€‹ (CONRAD SEOUL_MAIN)โ€‹.


Fees:

  • The fitness center is complimentary for hotel guests. Pulse8 membership holders also enjoy free access.


For more detailed information, please visit the Conrad Seoul official website.

Conrad Seoul: Fitness Center

14. Spa

A:

Yes, Conrad Seoul features a luxurious spa. The Conrad Spa offers innovative treatments that combine cutting-edge techniques with traditional healing methods, all while providing stunning views of the Han River.

Hours of Operation:

  • Monday to Thursday: 11:00 AM to 10:00 PM
  • Friday to Sunday: 10:00 AM to 10:00 PMโ€‹ (CONRAD SEOUL_MAIN)โ€‹โ€‹ (Hilton)โ€‹.


Fees:

  • The cost of spa treatments varies depending on the type of service selected. For example, the Intraceuticals Oxygen Facial Treatment, which hydrates and brightens the skin by infusing 95% pure oxygen, starts at approximately 200,000 KRWโ€‹ (Destination Deluxe –)โ€‹.
  • For detailed pricing and booking information, please visit the Conrad Seoul Spa website.

15. Cooking Facilities

A: Cooking in guest rooms at Conrad Seoul is not allowed. The rooms are not equipped with microwaves or cooking appliances, and the hotel policy prohibits cooking in the rooms. However, the hotel offers a variety of dining options. Guests can enjoy gourmet meals at several on-site restaurants, including the 37 Grill & Bar on the 37th floor, the Italian restaurant Atrio on the 2nd floor, and the international buffet restaurant Zestโ€‹ (Hilton)โ€‹โ€‹.

16. Business Facilities

A:

Yes, Conrad Seoul is a premier business hotel offering a wide range of business facilities:

Business Center:

  • Operating Hours: Open 24 hours.
  • Features: Equipped with the latest computers, printers, fax machines, copiers, and high-speed internet, making it convenient for guests to handle their business needs.


Meeting Rooms and Ballrooms:

  • There are a total of 11 meeting rooms and two large ballrooms.
  • Large Ballrooms: The largest can accommodate up to 1,200 guests, while the smaller ballroom can hold up to 700 guests.
  • Additional Facilities: State-of-the-art AV equipment, high-speed internet, and professional on-site AV staff are available to support your eventsโ€‹ (Cvent)โ€‹โ€‹ (Oyster.com)โ€‹.


Additional Business Services:

  • Video conferencing systems.
  • On-site catering services.
  • Technologically advanced meeting spaces.


For more detailed information, please visit the Conrad Seoul official website.

17. Pet Policy

A:

Conrad Seoul offers accommodations that allow pets. Specifically, through the โ€˜Petmilycationโ€™ package, guests can stay with their dogs, which includes special amenities and services for the pets. Up to two dogs are allowed per room, with each dog weighing no more than 15kg. Upon check-in, guests must present a comprehensive vaccination certificate and a rabies vaccination certificate from within the last year, and reservations can only be made over the phone. For more details and reservations, please visit Conrad Seoulโ€™s promotion page.

18. Nearby Attractions & Activities

A:

There are many attractions and activities near Conrad Seoul that guests can enjoy. Here are some of the key attractions and activities:

IFC Mall

  • Location: Connected directly to Conrad Seoul.
  • Features: Offers a variety of fashion brands, restaurants, and cafes, making it a convenient spot for shopping and dining.

Yeouido Hangang Park

  • Location: About a 5-minute walk from the hotel.
  • Features: Ideal for jogging, cycling, and picnicking along the Han River, especially beautiful during spring and fallโ€‹ (Tripadvisor)โ€‹.


Yeouido Park

  • Location: About a 5-minute walk from the hotel.
  • Features: Offers expansive green spaces, walking trails, and ponds, providing a natural escape in the cityโ€‹ (Tripadvisor)โ€‹.

N Seoul Tower

  • Location: Situated on Namsan Mountain in central Seoul.
  • Features: Provides panoramic views of Seoul and is accessible via cable car and elevatorโ€‹ (Time Out Worldwide)โ€‹.


Gwangjang Market

  • Location: Located in Jongno-gu.
  • Features: One of the oldest traditional markets in Seoul, famous for its variety of Korean street foodโ€‹ (Time Out Worldwide)โ€‹.

Hongdae

  • Location: Around Hongik University.
  • Features: Known as a cultural hub for young people, offering indie music, arts, and vibrant nightlifeโ€‹ (Time Out Worldwide)โ€‹.

19. Cancellation & Refund Policy

Conrad Seoul’s cancellation policy can vary depending on the rate and dates of your reservation. Generally, the following policies apply:

Standard Cancellation Policy:

  • Most reservations can be canceled free of charge up to 24 hours before arrival.
  • Some rate plans may be non-refundable. These will be specified at the time of booking, and the full amount will be charged upon cancellation.

Refund Conditions:

  • Full refunds are available for cancellations made within the free cancellation period.
  • For non-refundable rates, no refunds are possible after bookingโ€‹ (Hilton)โ€‹โ€‹.


For detailed cancellation policies and to verify your reservation, please visit the Conrad Seoul official website.

20. Reviews & Ratings

A:

Conrad Seoul has received positive reviews for its luxurious ambiance and extensive amenities. Here are some highlights from guest reviews:

Sophisticated Atmosphere

  • Many guests praise the hotel’s sophisticated decor and impressive interiors. The rooms with views of the Han River and city skyline are particularly appreciatedโ€‹ (Tripadvisor)โ€‹.


Convenient Location

  • The hotel’s direct connection to the International Finance Centre (IFC) makes shopping and dining extremely convenient. Additionally, its proximity to Yeouido Park and Hangang Park is noted as a plus for leisure activitiesโ€‹ (Tripadvisor)โ€‹.


Professional Service

  • The professionalism and friendliness of the staff receive high marks from guests. The concierge and front desk services are especially highlighted for their helpfulnessโ€‹ (Tripadvisor)โ€‹.


Cleanliness and Maintenance

  • Most guests find the hotel to be exceptionally clean and well-maintained. However, some reviews mention minor maintenance issues in certain roomsโ€‹ (Tripadvisor)โ€‹.


Breakfast Buffet

  • The breakfast buffet is often described as varied and delicious. Nonetheless, a few guests feel that the cost of food is somewhat highโ€‹ (Tripadvisor)โ€‹.

21. First-Hand Experiences & Photos

A: My previous post includes photos and genuine reviews from actual guests at the hotel. If you’re curious, do check out the link below!


Here is one of the actual customer reviews of ‘Conrad Seoul’ that was previously introduced in the above blog post.

Best Review: “Recommended staycation in Seoul, rooms and Zest breakfast at Conrad Seoul Hotel in Yeouido, a 5-star hotel!

Source: https://blog.naver.com/hjk8427_/223198821241

Summary of the Blog Post

I recently enjoyed a Seoul staycation at the Conrad Seoul Hotel in Yeouido with my mom. The hotel was truly luxurious, and the Happy Hour at the Executive Lounge was a highlight. The abundant food and drinks made our time there quite enjoyable.

The hotel room was spacious and comfortable, and the best part was the stunning view of the Han River. We had breakfast at the Zest Restaurant, where we savored a wide variety of dishes and drinks. The options included Korean and Western cuisine, as well as desserts, so there was something for everyone’s taste.

Furthermore, the hotel staff were exceptionally friendly. As Diamond members, we received complimentary beverages and snacks, and the service provided by the staff left a lasting impression.

I highly recommend the Conrad Seoul Hotel in Yeouido as an excellent choice for a Seoul staycation. The only drawback was the slightly higher price, but despite that, it was a truly wonderful experience.

Source: https://blog.naver.com/hjk8427_/223198821241

โ˜… Wrapping Up

With this, I would like to conclude the FAQ compilation post covering everything about Conrad SeoulHotel.

Wishing you a fantastic and joyful trip to Korea! ๐Ÿ˜Š


  • Looking for how to get to theConrad Seoul’ from ‘Incheon International Airport‘?

  • Curious about restaurants, pubs, convenience stores, and self-laundry services near the Conrad Seoul’? Let me guide you! ๐Ÿ’•

  • Need more Infomation about ‘Conrad Seoul? Check out my previous post for more details!

  • What about more hotels in Seoul? Check out my previous post for more information! ๐Ÿ‘

Once again, wishing you a fantastic and joyful trip to Korea! ๐Ÿ˜Ž Start your delightful and happy journey with ‘HotelinKorea’!

We've done our best to compile the most up-to-date and accurate information, but some details might be different due to changes in the hotel's policies or errors in data collection. Please bear this in mind when using this as a reference for your hotel stay.

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