Last Updated on June 30, 2024 by HB
Welcome, travelers to Korea! Are you considering a stay at the โLotte Hotel Jejuโ (โ โ โ โ โ 5 Star), situated in Jeju Island, Korea? Or perhaps youโve already secured your reservation? Then youโve landed at the right place on my blog!!
I, HB (Hotel Boy ๐), am committed to providing you with the most comprehensive reviews of Koreaโs finest hotels, unrivaled by anyone worldwide!
In this post, I have compiled the following information.
- Comprehensive Reviews from Global Guests
- Best Reviews from Korean Guests
- Quick Overview of Hotel Information
- Lowest Price Analysis
As a hotel guide residing in Korea, Iโve prepared an objective and insightful analysis based on numerous reviews from both local and global guests, all through a uniquely Korean lens. This aims to engage all your senses and assist in making an informed decision for your unforgettable stay in Korea. Without further ado, letโs dive right in!
1. About “Lotte Hotel Jeju“
Before proceeding with the detailed analysis, Let me summarize a brief overview of the “Lotte Hotel Jeju“.
“This stylish hotel is a 27-minute bus ride from Yeo Miji Botanical Garden. Elegantly decorated with traditional furniture, the rooms feature mountain-view balconies with hot tubs, saunas, free Wi-Fi, flat-screen TVs, and tea and coffee makers.
Some rooms are themed after princesses. Sea-view suites offer separate living areas and whirlpool tubs, while some suites include a kitchen and a meeting room. The chic bungalow suites feature private gardens with swimming pools.
Amenities include 6 banquet halls, 2 bars, and 9 restaurants, including a Japanese restaurant. There is also a sophisticated casino, a gym, an outdoor pool, and a garden, where guests can enjoy live performances.”
Source : Google Maps
“Lotte Hotel Jeju”
- Grade : โ โ โ โ โ 5 Star Hotel
- Address : 35 Jungmungwangwang-ro 72beon-gil, Seogwipo-si, Jeju-do
- Official Web site : https://www.lottehotel.com/jeju-hotel/ko.html
- Telephone : +82-064-731-1000
- Check-in time : 2:00 PM
- Check-out time : 11:00 PM
Source: Agoda
2. Comprehensive Reviews from Global Guests
I will share the comprehensive analysis results of reviews from actual guests who stayed at the “Lotte Hotel Jeju“.
Please note that the guests who left reviews are not only from Korea but also from various nationalities such as the United States, China, the United Kingdom, Australia, etc.
The following analysis is based on information compiled from data recorded on “Agoda,” “Booking.com,” and “Google Maps.”
2.1. “Agoda” Comprehensive Reviews
This is the rating for “Lotte Hotel Jeju” from users who booked through “Agoda.” Out of a possible 10 points, the hotel received a score of 9.0, with the highest marks being awarded in the ‘Service’ categories.
The following is a comprehensive analysis of reviews from various guests, mainly focusing on the most recent comments to ensure the relevancy and timeliness of the information.
Location | Many reviews positively mentioned Lotte Hotel Jeju’s proximity to the Jungmun tourist complex and natural attractions. However, some non-driving guests pointed out the limited attractions nearby as a disadvantage. |
Room | The rooms were generally evaluated as being spacious and clean, but in some cases, there were unpleasant smells such as mold and musty odors. |
Breakfast | Opinions on the quality and price of breakfast varied, but most guests seem to be satisfied. |
Friendliness | Most guests rated the staff members as being very kind and helpful. |
Facilities | Among the various facilities within the hotel, kids’ playrooms, indoor/outdoor swimming pools, and bowling alleys were particularly well-received. However, some guests were dissatisfied with the additional fees for some facilities. |
Price | Generally, it received positive reviews, but some guests mentioned a lower satisfaction due to expensive room rates and facility usage fees. |
Others | The provision of an airport shuttle bus was considered convenient, and the Lotte Hotel Jeju’s handling of personal requests was also positively evaluated. |
2.2. “Booking.com” Comprehensive Reviews
This is the rating for “Lotte Hotel Jeju” from users who booked through Booking.com. Out of a possible 10 points, the hotel received a score of 8.7, with the highest marks being awarded in the ‘Staff’ category.
The following is a comprehensive analysis of reviews from various guests, similarly to the Agoda case, mainly focusing on the most recent comments to ensure the relevancy and timeliness of the information.
Location | Lotte Hotel Jeju is conveniently situated near a historical park and beach and is a short distance to surrounding attractions. |
Room | The rooms were clean and well-sized, with ondol rooms receiving particularly high reviews. Additionally, the rooms were well-equipped with necessary items. However, some guests noted that the facilities were slightly dated. |
Breakfast | Breakfast received positive feedback for its variety and taste, with three different dining areas to choose from. However, some guests felt the price was expensive. |
Friendliness | Overall, staff were rated as friendly and courteous. However, some customers pointed out communication difficulties. |
Facilities | Lotte Hotel Jeju is family-friendly, offering a variety of facilities such as a clean swimming pool, sports hall, and live performances at a beach bar. However, some guests were dissatisfied with the quality of the gym and kids’ club. |
Price | Although generally high in terms of price satisfaction, some guests felt it was expensive to use additional facilities that Lotte Hotel Jeju offers. |
Others | Consider that you need to go through a forest path to reach the beach, and most of the facilities have additional fees. |
2.3. “Google Maps” Comprehensive Reviews
The following is the rating summary from people who left reviews on Google Maps. Out of a possible 5 points, the hotel received a score of 4.5. Unlike other platforms that provide scores for specific categories, Google Maps interestingly rates the hotel based on guest type. The hotel received identical ratings of 4.6 from Families, Couples, Solo, and Business guests.
The following is a comprehensive analysis of reviews from various guests. Similar to the Agoda and Booking.com reviews, recent comments were prioritized to maintain the relevancy and timeliness of the information.
Location | Lotte Hotel Jeju is conveniently located in the Jungmun area and can be reached directly by airport bus from the airport. |
Room | The rooms are spacious and clean, with satisfactory cleanliness. |
Breakfast | A wide variety of delicious breakfast options, with the dessert bakery being particularly impressive. |
Friendliness | Staff were very friendly and professional. |
Facilities | Well-equipped facilities such as swimming pool, bowling alley, and kids’ world are available for families to enjoy. |
Price | It was a satisfying experience in terms of cost. |
Others | Lotte Hotel Jeju had impressive night views, and the open view from the Lotte Hotel lobby was memorable. |
3. Best Reviews from Korean Guests
The “Lotte Hotel Jeju” is located in South Korea, so the majority of its guests are probably Koreans. I have found various reviews written by Koreans about the “Lotte Hotel Jeju“, and I would like to share some of the best reviews with you.”
3.1. Best Reviews 1 : “Recommended Hotel in Jungmun, Jeju Island: Lotte Hotel Jeju Deluxe Room Double Garden View Review!“
Source: https://blog.naver.com/im_lsj/223142408979
Summary of the Blog Post
I visited the Lotte Hotel Jeju located in the Jeju Jungmun Tourist Complex. At first, I entered without much expectation, but I liked the clean and spacious space from the entrance. The hotel staff also kindly came out to meet and took the luggage to the room. After checking in at the reception, I even found a Louis Vuitton store while moving to the annex.
The room was really spacious and pleasant. The bathroom was clean, and although the bathtub felt a bit old, it was well maintained and satisfactory. The most anticipated garden view was really gorgeous like the symbol of Lotte Jeju. The well-arranged garden felt like a luxurious resort in Southeast Asia. The refrigerator was a bit small, so I had to arrange a bit to store food, but everything fit in somehow.
There was no convenience store in Lotte Hotel Jeju building, so I used a nearby 7-Eleven. It was there following the fitness club. Also, except for Wednesday, I could enjoy live performances at the outdoor swimming pool. It was so nice to have a leisurely drink while watching the show on the terrace. It was also good to pack and eat sashimi for dinner on the terrace. Watching the performance and having a drink with sashimi for two hours at the same time as the sunset was like a dream.
The convenience store was still operating after 10 o’clock, and it seemed to be unmanned in the early morning. Lotte Jeju was really the best. However, it would be good to choose a garden view and know that there is no performance on Wednesday.
Source: https://blog.naver.com/im_lsj/223142408979
(* For a detailed review, I recommend visiting the original article.)
3.2. Best Reviews 2 : “Having a Fun Staycation at Lotte Hotel Jeju – Exploring the Hello Kitty Room“
Source: https://blog.naver.com/blueseahee/223099396880
Summary of the Blog Post
Lotte Hotel Jeju, the first 5-star hotel certified in Jeju Island, offers a variety of leisure facilities, including the Hello Kitty Kids Room. Inside the hotel, there are ‘Haeon’, a four-season hot spring pool resembling the warm sea of Jeju, Hello Kitty character room, pool villa suite room, restaurant, and a multi-play space ‘Playtopia’.
‘The Canvas’, a restaurant opened in June 2020, offers a variety of menus using fresh ingredients from Jeju, and the Kids Station is the first in the industry to introduce dining projection mapping technology for families to enjoy together.
In addition, Lotte Hotel Jeju offers various leisure programs such as kids camp and cooking classes for children, and outdoor programs for families. In particular, ‘Playtopia’ is the largest in domestic hotels, consisting of a children’s sports club, family bowling alley, VR experience & arcade zone.
Lotte Hotel Jeju’s friendly service and interior were satisfactory, and the baby product rental service was excellent. The Hello Kitty Kids Room, decorated with children’s favorite Hello Kitty characters, was much loved by children. Also, you can rest comfortably or dry your laundry on the terrace.
In this way, you can enjoy a hotel vacation at Jeju Lotte Hotel through various facilities and services.
Source: https://blog.naver.com/blueseahee/223099396880
(* For a detailed review, I recommend visiting the original article.)
3.3. Best Reviews 3 : “Jeju Island Lodging Lotte Hotel Jeju: Breakfast, Haon Swimming Pool, Dinner, Room Service Review”
Source: https://blog.naver.com/jheebaby27/223136108377
Summary of the Blog Post
This trip to Jeju was a relaxing vacation with family and my niece at the Lotte Hotel. The accommodation had amusement parks and swimming pools, allowing us to have a comfortable time at the hotel. The hotel operates shuttles from the airport to Jungmun, and the variety of menu items at the breakfast buffet was impressive.
The outdoor swimming pool, Haon, was offered for free to guests along with breakfast, and the DeliKahans voucher we received for food at the pool was worth KRW 25,000. My niece enjoyed their time at the kids’ pool, while we also enjoyed eating fried chicken and fries in the swimming pool area as well.
Lotte Hotel Jeju had a promenade leading to the beach, allowing us to enjoy a walk, admiring the sea view. At the breakfast buffet, in consideration of the environment, they also offered take-out if you brought your tumbler. This trip was all about swimming, eating, and resting at the hotel, and it was very healing after a long time.
Source: https://blog.naver.com/jheebaby27/223136108377
(* For a detailed review, I recommend visiting the original article.)
4. Quick Overview of Hotel Information
4.1. Amenities and Facilities
Languages spoken
- English
- Chinese [Mandarin]
- Japanese
- Korean
Accessibility
- Wheelchair accessible
Dining, drinking, and snacking
- Breakfast [buffet]
- Breakfast [continental]
- Restaurants
- Room service [24-hour]
For the kids
- Family room
- Kids club
- Kids facilities
- Playground
- Swimming pool [kids]
Access
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Pets allowed
- Security [24-hour]
- Smoke alarms
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet [LAN]
- Internet services
- Wi-Fi in public areas
Things to do, ways to relax
- Bowling alley
- Fitness center
- Game room
- Garden
- Hot tub
- Massage
- On-site entertainment
- Sauna
- Spa
- Spa/sauna
- Steamroom
- Swimming pool [indoor]
- Swimming pool [outdoor]
Services and conveniences
- Air conditioning in public area
- Cash withdrawal
- Concierge
- Convenience store
- Currency exchange
- Daily housekeeping
- Doorman
- Dry cleaning
- Elevator
- Facilities for disabled guests
- Heating in public area
- Laundry service
- Luggage storage
- Meeting/banquet facilities
- Safety deposit boxes
- Smoke-free property
- Smoking area
- Terrace
- Xerox/fax in business center
Getting around
- Airport transfer
- Car park [free of charge]
- Car park [nearby]
- Car park [on-site]
- Rental car
- Shuttle service
- Taxi service
- Valet parking
Cleanliness and safety
- Breakfast in room
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Doctor/nurse on call
- Face coverings on staff
- First aid kit
- Hand sanitizer
- Hot water linen and laundry washing
- Hygiene certification
- Individually-wrapped food options
- Physical distancing of at least 1 meter
- Protective screens in common areas
- Staff trained in safety protocol
- Temperature check for guests and staff
Available in all rooms
- Accessible by elevator
- Air conditioning
- Alarm clock
- Balcony/terrace
- Bathrobes
- Bathtub
- Blackout curtains
- Closet
- Clothes rack
- Coffee/tea maker
- Daily housekeeping
- Desk
- Electric kettle
- Exterior corridor
- Extra long bed
- Fire extinguisher
- Free bottled water
- Ground floor available
- Hair dryer
- Heating
- In-room safe box
- Linens
- Mini bar
- Mosquito net
- Non-smoking
- Private bathroom
- Refrigerator
- Safety/security feature
- Satellite/cable channels
- Shower
- Sleep comfort items
- Slippers
- Smoke detector
- Socket near the bed
- Sofa
- Telephone
- Toiletries
- Towels
- Trash cans
- Wake-up service
- Walk-in shower
- Wi-Fi [free]
- Wine glasses
4.2. Location
Adress : 35 Jungmungwangwang-ro 72beon-gil, Seogwipo-si, Jeju-do
Airports
- Jeju International Airport (CJU) 30.1 km
Hospital or clinic
- Daepyeong Health clinic 4.3 km
Convenience store
- On-site
Cash withdrawal
- ATM on-site
4.3. Nearby Attractions
Popular landmarks
- Teddy Bear Museum 280 m
- Oโsulloc Museum 13.0 km
- Cheonjiyeon Falls 13.4 km
- Jeongbang Waterfall 15.0 km
- Hallasan National Park 16.9 km
- Mysterious Road (Dokkaebi Road) 23.6 km
- Dongmun Market 31.2 km
- Manjanggul Cave 45.8 km
- Seongsan Ilchulbong Peak 54.5 km
- Udo 58.2 km
Nearby landmarks
- Lotte Hotel Jeju Casino 20 m
- Jeju Jungmun Resort 170 m
- Teddy Bear Museum 280 m
- Movie Land 300 m
- PLAY KPOP 310 m
- Chocolate Land 310 m
- Sound Island Museum 330 m
- Jungmun Saekdal Beach 350 m
- Ripley’s Believe It or Not Museum 360 m
- Hill from Swiri 460 m
5. Lowest Price Analysis
I will finally analyze the most important category in hotel reviews, which is the price.
I will compare the lowest price results provided by the most famous hotel price comparison websites, “HotelsCombined,” “Sky Scanner,” and “Trivago,” in order to identify the place that offers the best price.
Lowest price search criteria: 1-night stay from Wednesday to Thursday, 1 room (for 2 guests), excluding breakfast.
5.1. “HotelsCombined” Price Comparison
The lowest price search result on HotelsCombined is $156 for a 1-night stay. This price is based on booking through “priceline”.
5.2. “Sky Scanner” Price Comparison
The lowest price on Sky Scanner is $214 for a 1-night stay when booked through “Hotels.com”.
5.3. “Trivago” Price Comparison
The lowest price on Trivago is $213 when booked through “ZenHotels.com”.
Based on the analysis, it can be concluded that “HotelsCombined” provided the lowest price among the three price comparison websites. And booking through “priceline” for a weekday 1-night stay yielded the most affordable result. It is recommended to consider this information when making a reservation.
Please keep in mind that the lowest prices can vary depending on the dates of stay and the timing of the search.
It is important to note that the current lowest price does not guarantee the lowest price in the future.
“The Lowest Price Analysis” I shared should be used for reference purposes only.
When considering a hotel reservation, I recommend re-searching through price comparison websites at the time of your accommodation planning to utilize the lowest price available at that specific moment.
โ Wrapping Up
And with that, we wrap up our review of the โLotte Hotel Jejuโ, seen through a distinctly Korean lens.
For more details about Lotte Hotel Jeju, check out my earlier posts below. Iโve poured a lot of effort into them, and Iโm sure youโll find them useful. ๐
Wishing you a fantastic and joyful trip to Korea! ๐