Lotte Hotel Jeju Pool: 2024 Helpful Tips & Guest Reviews

Last Updated on June 29, 2024 by HB

Welcome, travelers to Korea! Are you thinking about staying at ‘Lotte Hotel Jeju’ (★★★★★ 5 Star) in Jeju Island, Korea?

If so, you definitely can’t miss out on using the hotel’s pool! 😁

Lotte Hotel Jeju Pool

Today, I’ve prepared some useful tips and real guest reviews about Lotte Hotel Jeju‘s pool.

By reading this post, you’ll be well-prepared to have a happy and enjoyable staycation at Lotte Hotel Jeju! 😎

Alright, let’s dive in!!! 🚀

1. About Lotte Hotel Jeju‘s Pool

1-1. Location

  • Outdoor Pool He:on
    • Location: Outdoor garden on the 1th floor of the main building
    • Description: Heis an all-season heated pool offering stunning views of the Jeju sea. It includes various depth areas for kids and families, making it an ideal spot for relaxation and enjoyment​ (LOTTE HOTELS & RESORTS)​​ (Naver Blog)​.

  • He:on Rooftop Terrace
    • Location: Outdoor garden on the 2nd floor of the main building
    • Description: The Rooftop Terrace features an exotic garden and provides a perfect spot to watch beautiful sunsets over the outdoor pool, blending seamlessly with Jeju’s natural beauty​ (LOTTE HOTELS & RESORTS)​.

  • Indoor Swimming Pool
    • Location: 8th floor of the main building
    • Description: The indoor swimming pool allows for swimming in a comfortable and pleasant environment, regardless of weather conditions, ensuring guests can enjoy swimming year-round​ (Naver Blog)​​ (LOTTE HOTELS & RESORTS)​.

1-2. Operating Hours

1-3. Facilities

  • Outdoor Pool He:on
    • Kids Pool(Depth of Water : 0.6m): It’s a swimming pool for children. Enjoy water slides and play safely at the LED fountain facility on the floor. Kids Pool Water Slide Operation: Operating Time: 09:30 ~ 11:40 / 12:00 ~ 14:40 / 15:00 ~ 17:40(every day)
    • Healing Jacuzzi: The water temperature in the healing jacuzzis are kept at a pleasant 35-38℃ and are readily available throughout He:on so that you can treat yourself to a relaxing spa experience.
    • Family Pool(Depth of Water : 1.1 ~ 1.7m): Hot spring water is carefully adjusted at 29-32°C for 24 hours a year.

  • He:on Rooftop Terrace
    • Rooftop Daybed(2F): Enjoy the swimming pool and Jeju Island’s beautiful sunset on the terrace on the second floor.
    • POOL CAFÉ: Located on the first floor of the heated rooftop terrace, this is a full side cafe for light snacks and drinks.

1-4. Services

  • Poolside Service: Food and drinks ordered from the pool bar can be delivered to your sunbed.
  • Night Concerts: The Henight concert is held daily except Wednesdays, with two sessions from 19:00 – 19:50 and 20:00 – 20:50​ (Naver Blog)​​ (Naver Blog)​.
  • Gown and Towel Rental: Gowns are available for rent during winter​ (Naver Blog)​.
  • Rental Services: Paid rental: swimsuit ₩9,000, Swim goggles ₩3,000, swimming cap 3,000.

1-5. Usage Information

  • Pre-entry Shower: A shower is required before entering to maintain water quality.
  • No Outside Food and Drinks: External food and beverages are not allowed.
  • Use Before and After Check-in/Check-out: The pool can be used immediately after check-in and until 3 PM on the day of check-out​ (Naver Blog)​​ (Naver Blog)​.

1-6. Reservations & Inquiries

For more detailed information, you can visit the Lotte Hotel Jeju website

2. Real Guest Reviews and Tips

I’ve compiled real guest reviews and useful tips about the ‘Lotte Hotel Jeju‘ swimming pool. To ensure the information remains up-to-date, I’ve carefully selected only the most recent data available. 😊

2-1. Review 1: “The Heated Pool at Lotte Hotel Jeju, Perfect for Family Fun”

Source: https://blog.naver.com/sanaella/223448323609

Summary of the Blog Post

The heated pool at Lotte Hotel Jeju, known as He-on, is famous for its warm water. Although it is an outdoor pool and subject to weather conditions, it consistently provides a satisfying experience. Beach chairs are available on a first-come, first-served basis for guests, but it can be challenging to secure a spot after the 3 PM check-in time. On the other hand, the morning before checkout is a more relaxed time to enjoy.

The pool’s kids’ section is designed with a shallow depth, making it popular among families with young children. Additionally, life jackets are available for free for children under 40 kg, but parents need to bring their own for bigger kids.

Kids especially enjoy the slides in the pool. While beach chairs are plentiful in the morning, they become more competitive in the afternoon. Most tubes are allowed except for extra-large ones, and in the deeper areas, children must wear life jackets or use a tube. There are facilities at Ha-on for inflating and deflating tubes.

At night, various performances and attractions around the pool allow guests to enjoy the water late into the evening. The view of the sea beyond the windmill and the night scenery add charm to evening strolls.

  • Pool Features: Heated pool, outdoor, subject to weather.
  • Beach Chair Use: First-come, first-served, hard to secure after 3 PM check-in, more availability in the morning before checkout.
  • Kids’ Pool: Suitable depth for young children, free life jackets for kids under 40 kg.
  • Slides: Popular with children.
  • Tube Use: Most tubes allowed except extra-large ones, life jackets required in deeper areas.
  • Convenience: Tube inflating and deflating facilities available.
  • Night Activities: Various performances and attractions, scenic sea view and night scenery.
Source: https://blog.naver.com/sanaella/223448323609

2-2. Review 2: “It’s the best place to visit with children!”

Source: https://blog.naver.com/love42mj2/223483044103

Summary of the Blog Pos

Lotte Hotel Jeju’s HE:ON swimming pool is free for guests and operates at different hours depending on the season. From May to October, it operates from 9 AM to 11 AM, and from November to April, from 9:30 AM to 10 PM.

The swimming pool is divided into various facilities. The family pool has a depth ranging from 1.1m to 1.7m, making it suitable for playing with children. The adult slide can be used by individuals over 130cm tall, and the kids’ pool, with a depth of 0.6m, is ideal for young children. The healing jacuzzi maintains a temperature between 35°C and 38°C, providing a warm place to relax.

External food and beverages are prohibited inside the pool area, and items such as tubes larger than 1m in diameter, flippers, snorkeling equipment, etc., are not allowed. Upon entry, guests need to check their room number and the number of people, and must shower before entering the pool. Life jackets for infants are available for free rental.

The kids’ pool features a water slide and floor fountain, and sunbeds are available on a first-come, first-served basis. There are convenient restrooms and changing rooms near the kids’ pool. Additionally, the family pool and the adult pool are connected, allowing swimming in various depths.

There are a total of four jacuzzis located near the kids’ pool and inside the family pool. The temperature varies, and the hottest jacuzzi reaches up to 40.7°C. Evening live performances are also held, and the pool cafe offers delicious food.

Bullet Point Summary:

  • Operating Hours
    • May-October: 9 AM-11 AM
    • November-April: 9:30 AM-10 PM
  • Facilities
    • Family Pool: Depth 1.1-1.7m
    • Adult Slide: For individuals over 130cm
    • Kids’ Pool: Depth 0.6m, water slide, and floor fountain
    • Healing Jacuzzi: Temperature 35°C-38°C
  • Entry Rules
    • No external food and beverages
    • No large tubes (over 1m diameter) and certain equipment
    • Room number and headcount check, shower before entry
    • Free rental of infant life jackets
  • Other Facilities
    • Sunbeds: Free on a first-come, first-served basis
    • Restrooms and changing rooms: Near kids’ pool
    • Jacuzzi: Total of 4, various temperatures
    • Live Performances: Evening
    • Pool Cafe: Various food options available
Source https://blog.naver.com/love42mj2/223483044103

2-3. Review 3: “The Heated Pool at Lotte Hotel Jeju That My Child Loved”

Source: https://blog.naver.com/youngi0301/223356489872

Summary of the Blog Post

The swimming pool at Lotte Hotel Jeju is a heated pool, making it perfect for kids to enjoy. The outdoor pool has a maximum depth of 1.7 meters, and life jackets for children are provided free of charge. There is a poolside café where you can grab a quick bite, and large towels and gowns are also provided. Separate changing rooms are available for convenience.

The pool operates from 9:30 AM to 10:00 PM from November to March and from 9:00 AM to 11:00 PM from April to October. The pool is less crowded during the day, allowing for a more relaxed experience, while the evening features live performances, adding to the enjoyment. Although the pool is heated, the deeper end is warmer, whereas the shallow end feels cooler.

There is also a jacuzzi where you can relax and relieve fatigue. Additionally, there is an indoor swimming pool, allowing for swimming regardless of the weather, with a small pool for children. The swimming pool at Lotte Hotel Jeju, with its variety of facilities and services, is a place where the whole family can be satisfied.

  • Pool Features: Heated pool, max depth 1.7m, free life jacket rental
  • Facilities: Poolside café, large towels and gowns provided, changing rooms
  • Usage Tips: Less crowded during the day, live performances in the evening
  • Heated Pool Characteristics: Deeper end warmer, shallower end cooler
  • Additional Facilities: Jacuzzi, indoor pool, small children’s pool
Source: https://blog.naver.com/youngi0301/223356489872

3. Wrapping Up

This wraps up our newest Helpful Tips & Guest Reviews for the pool at Lotte Hotel Jeju. I hope this makes your staycation even more enjoyable!

For more details about Lotte Hotel Jeju, check out my earlier posts below. I’ve poured a lot of effort into them, and I’m sure you’ll find them useful.

Wishing you a fantastic and joyful trip to Korea! 😊


We've done our best to compile the most up-to-date and accurate information, but some details might be different due to changes in the hotel's policies or errors in data collection. Please bear this in mind when using this as a reference for your hotel stay.

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