Location	The Shilla Jeju boasts the best views in a fantastic location in Jeju and is conveniently situated near local attractions and a free airport shuttle.
Room	The rooms were spacious and clean, pleasing the guests. However, some reviews mention that the rooms appeared somewhat outdated.
Breakfast	Satisfactory with diverse buffet breakfast options that were highly rated.
Friendliness	The staff was very friendly, helpful, and had good English skills.
Facilities	The facilities within the Shilla Jeju were beautiful, with a variety of amenities and indoor and outdoor swimming pools. However, some additional fees for using some facilities resulted in a higher cost according to some opinions.
Price	Considering it’s a luxury hotel, there were opinions that the price was very expensive, but overall satisfaction was rated high.
Others	It is conveniently located within a walking distance to various museums and a nearby beach. However, some reviews mentioned dissatisfaction with additional fees or the convenience facilities.

Location	Guests generally enjoy the hotel’s location, with the beautiful view and proximity to the beach being particularly popular.
Room	Although somewhat dated, guests are happy with the clean and spacious rooms. Some guests mentioned facilities in need of repair (e.g., bathroom issues) and an old smell in certain rooms.
Breakfast	The breakfast buffet impresses guests with its diverse and tasty food options.
Friendliness	While most guests are satisfied with the staff’s friendliness, some complained about the unfriendliness of the terrace café staff.
Facilities	The pool and garden are popular facilities among guests. Guests had negative feedback about the performance by the poolside. Some guests requested improvements in facilities such as the sauna and club.
Price	Overall satisfaction is high in terms of price, but some guests expressed dissatisfaction with additional costs (e.g., sauna extra fees).
Others	Some guests suggested more English-speaking staff would make the hotel more popular among international tourists. Additionally, certain guests mentioned the Shilla Jeju could benefit from offering a more diverse vegetarian/vegan menu.

Location	Most reviews mentioned satisfaction with the location of the Shilla Jeju, saying it was suitable for relaxation and had well-maintained surrounding landscaping.
Room	Most reviews praised the cleanliness and neatness of the rooms, though some mentioned they were somewhat outdated.
Breakfast	Breakfast reviews were generally positive, with guests praising the taste and variety of dishes.
Friendliness	The majority of guests were pleased with the friendliness of the staff.
Facilities	Amenities, particularly the swimming pool and buffet, received generally positive reactions. However, some guests mentioned differences pre and post pandemic.
Price	Despite the high price, most reviews indicated satisfaction with the value for money.
Others	Some reviews complained about the quality of outdoor performances within the Shilla Jeju and also mentioned dissatisfaction with the quality of the water.

1. About “The Shilla Jeju” Hotel

2. Comprehensive Reviews from Global Guests