Last Updated on June 30, 2024 by HB
Welcome, travelers to Korea! Are you considering a stay at the โInterContinental Seoul COEXโ (โ โ โ โ โ 5 Star), situated in Seoul, Korea? Or perhaps youโve already secured your reservation? Then youโve landed at the right place on my blog!!
Building on my last post ‘Unlocking InterContinental Seoul COEX: In-depth Review with Global & Korean Insights, Price Analysis, and More โ Your Gateway to Luxury!‘ where I compiled everything about the hotel, today I’ve gathered some of the most frequently asked questions about the hotel to help satisfy your curiosity. Rest assured, I’ve done my homework to make sure this information will be of great assistance to those who crave the details! ๐
Alright, let’s dive in!!! ๐
1. Location & Address
Q: : Where is ‘InterContinental Seoul COEX‘ located, and what is its exact address?
A: The InterContinental Seoul COEX Hotel is located in the Gangnam district of Seoul, South Korea. The hotel is directly connected to the COEX Convention Center, making it extremely convenient for visitors. The surrounding area includes historical landmarks such as Bongeunsa Temple, COEX Mall, a casino, and duty-free shops, offering a comprehensive experience of shopping, culture, and leisure.
- Address: 524, Bongeunsa-ro, Gangnam-gu, Seoul, 06164, South Korea
For your convenience, please see the Hotelโs name and address provided here in Korean. This address may be shown to taxi drivers or used for other transportation needs.
- ์ธํฐ์ปจํฐ๋จํธ ์์ธ ์ฝ์์ค ํธํ : ์์ธํน๋ณ์ ๊ฐ๋จ๊ตฌ ๋ด์์ฌ๋ก 524 (์ฐํธ๋ฒํธ: 06164)
2. Check-in/Check-out Time
Q: At what time can guests check in at ‘InterContinental Seoul COEX‘, and by what time do they need to check out?
A: The check-in time at โInterContinental Seoul COEXโ is from 3:00 PM, and the check-out time is until 11:00 AM. The hotel provides ample time for the convenience and comfort of its guests. Additionally, the minimum age for check-in is set at 18 years old. This information can be verified on the hotelโs official booking site.
- Check-in: 3:00 PM
- Check-out: 11:00 AM
- Minimum check-in age: 18 years old
3. Hotel Contact
Q: Could you guide me on the best way to get in touch with ‘InterContinental Seoul COEX‘?
A: The best way to get in touch with โInterContinental Seoul COEXโ is by calling their phone number +82 2-3452-2500. By calling this number, you will be able to speak with the hotelโs friendly staff who can assist with your inquiries. If you prefer to send a fax, the number is +82 2-3430-8000. For those who wish to contact via email, the hotelโs email address is iccoex@parnas.co.kr. This contact information is available on the hotelโs official website.
- Phone: +82 2-3452-2500
- Fax: +82 2-3430-8000
- Email: iccoex@parnas.co.kr
dditionally, you can directly contact the hotel’s Concierge Service for personalized assistance:
- Concierge Phone: +82 2-3430-8522
- Concierge Email: coexconcierge@parnas.co.kr
For reservations and further inquiries, visit the official InterContinental Seoul COEX website.
4. Transportation
Q: What transportation options are available near ‘InterContinental Seoul COEX‘, and how can one get there from Incheon International Airport?
A: InterContinental Seoul COEX is well-connected with various transportation methods. Here are the main options from Incheon International Airport to the hotel:
Airport Limousine Bus:
- Route Number: 6103
- Operating Hours: Terminal 1 from 06:00 to 23:30, Terminal 2 from 05:40 to 23:10
- Duration: Approximately 65 to 85 minutes
- Fare: KRW 18,000 for adults, KRW 12,000 for children
- Frequency: Every 20 to 35 minutes
- Stops: Terminal 1 (F1) – 7A-3 / Terminal 2 (B1) – No.21
- For more details, visit the Airport Limousine Bus information page.
Train (AREX):
- Express Train: Directly to Seoul Station in about 40 minutes, fare is KRW 9,500 for adults
- All Stop Train: Stops at various stations, taking about 60 minutes to Seoul Station, cheaper fare
- Schedules and bookings are available on the AREX official website.
Taxi:
- Duration: Approximately 52 minutes
- Fare: KRW 60,000 to 75,000
- Booking: Available through services like Kakao Taxi or International Taxi
- More information can be found on Kakao Taxi and International Taxi.
Subway:
- Line 9 Bongeunsa Station: Connected to COEX Mall, about a 5-minute walk from Exit 7
- Line 2 Samseong Station: Connected to COEX Mall, about a 10-minute walk from Exit 5
For further details, visit the InterContinental Seoul COEX location guide.
5. Shuttle Bus
Q: Is there a shuttle bus available?
A: Yes, the โInterContinental Seoul COEXโ hotel offers a shuttle bus service. There is a complimentary shuttle service available from the City Air Terminal to the hotel, which can be requested from 7:00 AM to 10:00 PM. This shuttle service is a convenience provided to passengers who use the airport limousine bus from Incheon Airport to the City Air Terminal. Please be aware that the service may not be available at times due to traffic conditions1.
- Shuttle bus service: City Air Terminal โ Hotel
- Operating hours: 7:00 AM – 10:00 PM
- Complimentary service: For passengers of the Incheon Airport โ City Air Terminal airport limousine bus
6. Breakfast
Q: What breakfast options does ‘InterContinental Seoul COEX‘ offer, and what’s the price?
A: InterContinental Seoul COEX offers a variety of breakfast options. The main options and their prices are as follows:
The Brasserie:
- Hours: 6:30 AM to 10:30 AM
- Price: KRW 60,000 for adults, KRW 30,000 for children (ages 4-12)
- Features: An international buffet restaurant that offers a wide range of cuisines from around the world in a bright and airy atmosphere with large windows. (The Brasserie)
Asian Live:
- Hours: Weekdays from 6:30 AM to 9:30 AM
- Price: KRW 85,000 for Korean set menu, KRW 90,000 for Japanese set menu (per person, including service charge and tax)
- Features: Offers a healthy and invigorating breakfast menu with dishes such as grilled fish and soup, available by reservation only.
Both The Brasserie and Asian Live recommend making reservations in advance. For more details and reservations, visit the official websites of each restaurant.
7. Nearby Restaurants
Q: Could you recommend some restaurants near ‘InterContinental Seoul COEX‘?
A: There are several excellent restaurants near InterContinental Seoul COEX. Here are some recommendations:
Brooklyn The Burger Joint
- Location: 10, Bongeunsa-ro 84-gil, Gangnam-gu
- Cuisine: American, Diner
- Distance: About 0.1 miles from the hotel
Black Pig Samseong Station
- Location: 14, Bongeunsa-ro 86-gil, Gangnam-gu
- Cuisine: Barbecue, Korean, Asian
- Distance: Very close to the hotel
Himnanda Burger COEX
- Location: 513 Yeongdong-daero, Gangnam-gu B1, Room L104
- Cuisine: Fast Food, Asian, Korean
- Distance: About 0.1 miles from the hotel
Jiho Hanbang Samgyetang
- Location: 16, Yeongdong-daero 115-gil, Gangnam-gu
- Cuisine: Asian, Korean
- Distance: About 0.1 miles from the hotel
Starbucks COEX Mall
- Location: 524, Bongeunsa-ro, Gangnam-gu B1, COEX Mall
- Cuisine: Cafe
- Distance: Very close to the hotel
8. Amenities
Q: What amenities are provided in the guest rooms? Does ‘InterContinental Seoul COEX‘ offer essentials like toothbrushes, toothpaste, and razors, and are they complimentary?
A: The guest rooms at InterContinental Seoul COEX are equipped with various amenities to ensure a comfortable stay. Key amenities and essential items include:
Amenities:
- Duck down feather bedding and a pillow menu with 10 choices
- High-speed wired and wireless internet connectivity
- 42-inch LCD flat-panel television
- Hairdryer
- In-room safe
- Nespresso coffee machine and a selection of teas
- 24-hour in-room dining service
- Access to the Cosmopolitan Fitness Club (excludes sauna)
Essentials:
- Toothbrush, toothpaste, razors, and other disposable items are available for purchase from the minibar in the room. This policy aligns with the government’s ‘Resource Recycling Act,’ and these items are not provided complimentaryโ (INTERCONTINENTAL)โ.
For more details, visit the official InterContinental Seoul COEX website.
9. Nearby Coin Laundry
Q: Is there a coin-operated laundry facility inside or near ‘InterContinental Seoul COEX‘ that guests can use instead of the hotel’s room service?
A: The nearest coin laundry from the ‘InterContinental Seoul COEX‘ is ‘Winia 24 Clean Shop Seoul Samsung Branch.’ It is located approximately 750 m from the hotel and takes about 13 minutes to reach on foot.
Winia 24 Clean Shop Seoul Samsung Branch (์๋์24ํฌ๋ฆฐ์ต ์์ธ์ผ์ฑ์ ): Self-service Laundry
| Category | Information |
|---|---|
| Address | 1st Floor, Shindo Braneu Complex, 12 Samseong-ro 103-gil, Gangnam-gu, Seoul (์์ธ ๊ฐ๋จ๊ตฌ ์ผ์ฑ๋ก103๊ธธ 12 ์ ๋๋ธ๋๋ด์ฃผ์๋ณตํฉ 1์ธต) |
| Operating Hours | Open 24 hours, 365 days a year |
| Phone Number | +82-10-6704-8623 |
| Price List | Washer 27kg: 6,500 KRW, Dryer 34kg: 5,000 KRW, Washer 18kg: 4,500 KRW, Dryer 20kg: 4,500 KRW, Shoe Washer (6 pairs): 5,000 KRW, Shoe Dryer (6 pairs): 5,000 KRW, Standard Course Large: 5,500 KRW, Standard Course Extra Large: 7,500 KRW, Hot Water Course Large: 6,000 KRW, Hot Water Course Extra Large: 8,000 KRW |
| Amenities | Parking, Wi-Fi, Separate restrooms for men and women |
| Description | Enjoy convenient laundry services at Winia Clean Shop. Complete washing and drying within an hour. Free automatic detergent, fabric softener, and disinfectant included in each course. Eliminate 99.9% of harmful bacteria. Environmentally friendly detergents used. Smart counter for easy membership registration and up to 20% additional benefits. Credit card payment available. |
10. Nearby Convenience Store
Q: Is there a convenience store available inside the hotel or nearby?
A: Yes, there are convenience stores both inside and near InterContinental Seoul COEX. The hotel itself has a small convenience store where you can purchase essential items. Additionally, there are several convenience stores, such as 7-Eleven, located just around the corner from the hotel, providing 24-hour service.
- Inside the Hotel: A small convenience store is available for basic necessities.
- Nearby: Several convenience stores like 7-Eleven are within walking distance, offering easy access to various items.
11. Nearby Bank or ATM
Q: Is there a bank or ATM available inside or near the hotel? If so, what are the operating hours?
A: Yes, there are several convenient options for banking and ATM services both inside and near InterContinental Seoul COEX. The hotel itself has an ATM available 24 hours a day for guests’ convenience. Additionally, there are several banks and ATMs located in the nearby COEX Mall and surrounding commercial areas.
- Inside the Hotel: An ATM is available within InterContinental Seoul COEX, providing 24-hour access for guestsโ (HotelsCombined)โโ (Tripadvisor)โ.
- Nearby: There are multiple banks and ATMs in the COEX Mall and the surrounding commercial district. Most banks typically operate from 9:00 AM to 4:00 PM on weekdays.
12. Swimming Pool
Q: Is a swimming pool available at ‘InterContinental Seoul COEX‘, and what are its hours and fees?
A: Yes, InterContinental Seoul COEX features a 25-meter indoor swimming pool located within the Cosmopolitan Fitness Club. The pool is designed to provide a relaxing swimming experience with ample natural light.
- Operating Hours: The pool is open from 6:00 AM to 11:00 PM. It is closed on the fourth Tuesday of every month.
- Fees: Pool access is complimentary for hotel guests. However, there is an additional fee for using the sauna. The sauna fee is KRW 55,000 for those accompanied by a club member and KRW 27,500 for hotel guests (inclusive of VAT).
For more information, visit the official InterContinental Seoul COEX websiteโ (INTERCONTINENTAL)โโ.
13. Fitness Center
Q: Is a fitness center available at ‘InterContinental Seoul COEX‘, and what are its hours and fees?
A: Yes, InterContinental Seoul COEX offers a comprehensive fitness center, the Cosmopolitan Fitness Club, which includes state-of-the-art exercise equipment, an indoor swimming pool, a sauna, a GX room, and an indoor golf range.
- Operating Hours: The fitness club is open from 6:00 AM to 11:00 PM, and it is closed on the fourth Tuesday of each month.
- Fees: Hotel guests can access the fitness center and swimming pool for free. However, there is an additional charge for using the sauna, which is KRW 55,000 for those accompanied by a club member and KRW 27,500 for hotel guests (inclusive of VAT).
The fitness club is designed to offer a comfortable and relaxing environment with views of Bongeunsa Temple and natural lighting, making it an ideal place to combine exercise and relaxation. For more details, visit the official InterContinental Seoul COEX website.
14. Spa
Q: Is a spa available at ‘InterContinental Seoul COEX‘, and what are its hours and fees?
A: The โInterContinental Seoul COEXโ hotel offers spa services for guests to relax and rejuvenate. The spa is part of the Cosmopolitan Fitness Club located within the hotel, providing a range of massages and treatments for a tranquil retreat in the city. The spa operates from 6:00 AM to 11:00 PM, and it is closed every fourth Tuesday of the month. Specific information regarding the fees for the spa services is not provided on the hotelโs official website, but typically, hotel spa prices vary depending on the treatments chosen. For accurate pricing and availability, it is recommended to contact the hotel directly.
Spa Details:
- Location: Inside the Cosmopolitan Fitness Club
- Hours: 6:00 AM – 11:00 PM (Closed every fourth Tuesday)
- Fees: Contact the hotel for details
15. Kids’ Program
Q: Are there any kids’ programs available at ‘InterContinental Seoul COEX’?
A: The โInterContinental Seoul COEXโ hotel offers special programs for children. They have rooms with a Pinkfong Baby Shark theme, providing various amenities decorated with the character, including a hotel-limited edition โPinkfong Baby Shark Kids Forest Kitโ as a gift, promising an unforgettable experience for the little ones. Additionally, the hotelโs Cosmopolitan Fitness Club has an indoor swimming pool that is accessible to children over the age of six, with the requirement that children under 18 must be accompanied by an adult.
Kidsโ Programs:
- Pinkfong Baby Shark themed rooms
- Pinkfong Baby Shark Kids Forest Kit included
- Access to the Cosmopolitan Fitness Club indoor swimming pool (for children over 6 years old)
16. Cooking Facilities
Q: Are guests allowed to cook in their rooms at ‘InterContinental Seoul COEX‘?
A: Guests are not permitted to cook in their rooms at the โInterContinental Seoul COEXโ hotel. This policy is in place to ensure safety and hygiene, preventing potential fire hazards and odors that could inconvenience other guests. The hotel offers a variety of dining options to ensure a comfortable and safe stay, and rooms are equipped with amenities such as a minibar and Nespresso coffee machine.
17. Delivery Food
Q: Can I order delivery food to the hotel and receive it?
A: At the โInterContinental Seoul COEXโ hotel, guests can order food delivery from various local food delivery apps. While the hotel allows food delivery, the delivery personnel may not deliver directly to the guest rooms according to the hotelโs policy, and guests might need to pick up their orders from the lobby or a designated area. For the most accurate information regarding the delivery policy and to confirm the latest guidelines, it is best to contact the hotel directly.
- Food delivery from outside services is available
- Use of local food delivery apps
- Pick-up from the lobby or a designated area
- Check with the hotel for direct room delivery policies
18. Business Facilities
Q: Does ‘InterContinental Seoul COEX‘ have business facilities such as meeting rooms or a business center?
A: Yes, InterContinental Seoul COEX offers extensive business facilities that are perfect for business travelers.
Business Center:
- Operating Hours: 8:00 AM to 10:00 PM (including weekends and holidays)
- Location: Next to the Club Lounge on the 2nd floor
- Facilities: 2 workstations with high-speed internet, color printer and scanner, hotel food and beverage service
- Usage: Suitable for interviews, presentations, corporate meetings, and business events with a meeting room that accommodates up to 6 peopleโ (INTERCONTINENTAL)โโ (INTERCONTINENTAL)โ.
Meeting Rooms:
- Number: 11 meeting rooms
- Features: Designed in various styles with elegant ambiance and equipped with state-of-the-art lighting and audio systems
- Usage: Ideal for seminars, conventions, and meetings of all sizes
- Key Meeting Rooms: Harmony Ballroom, Diamond Hall, Venus Room, etc., with capacities ranging from 50 to 350 guestsโ (INTERCONTINENTAL)โโ (INTERCONTINENTAL)โ.
For more details and reservations, visit the official InterContinental Seoul COEX website.
19. Pet Policy
Q: Are pets allowed at ‘InterContinental Seoul COEX‘?
A: InterContinental Seoul COEX does not allow pets. However, service animals are welcome without any additional fees or restrictions. This policy is in place to ensure a comfortable and clean environment for all guests.
Pet Policy:
- Pets are not allowed
- Service animals are permitted
- No extra fees or restrictions for service animals
This policy helps maintain a comfortable and hygienic environment for all guests.
20. Nearby Attractions & Activities
Q: What attractions or activities are available near ‘InterContinental Seoul COEX‘?
A: InterContinental Seoul COEX is located in the vibrant Gangnam district of Seoul, offering numerous attractions and activities nearby. Here are some of the top places to visit:
Coex Aquarium:
- Location: Within the COEX Mall
- Features: Houses over 40,000 sea creatures in extensive exhibits.
- Hours: Daily from 10:00 AM to 8:00 PM
Bongeunsa Temple:
- Location: A 3-minute walk from the hotel
- Features: A traditional Korean Buddhist temple ideal for meditation and peaceful walks.
Starfield COEX Mall:
- Location: A 5-minute walk from the hotel
- Features: Asia’s largest underground shopping mall with numerous shops, restaurants, a cinema, and the iconic Starfield Library.
Starfield Library:
- Location: Inside the COEX Mall
- Features: A unique library with thousands of books and frequent cultural events.
Seven Luck Casino:
- Location: A 2-minute walk from the hotel
- Features: A foreigner-only casino offering various game tables and a restaurant.
Additionally, there are many other shops, restaurants, and cultural landmarks to explore in the vicinity of the hotel.
21. Cancellation & Refund Policy
Q: What is ‘InterContinental Seoul COEX‘s’ cancellation policy, and under what conditions are refunds possible?
A: The cancellation policy for InterContinental Seoul COEX varies depending on the type of reservation and the booking platform. Generally, the following policies apply:
Cancellation Conditions:
- Individual Reservations: Cancellations made up to 7 days before arrival typically incur no cancellation fees. Cancellations made within 7 days of arrival may incur a fee equivalent to one night’s stay.
- Group Reservations: Group bookings are subject to different terms and conditions specified in the group contract.
Refund Conditions:
- Full refunds are generally available for cancellations made within the allowable cancellation period.
- Refunds may be restricted for cancellations made outside of the allowable period.
For specific details on the cancellation and refund policies, please refer to the booking platform or visit the official InterContinental Seoul COEX websiteโโ.
22. Reviews & Ratings
Q: What have previous guests said about their stay at ‘InterContinental Seoul COEX‘?
A: InterContinental Seoul COEX receives high ratings on various booking and review platforms. Here are some key reviews from past guests:
TripAdvisor:
- Rating: 4.5 out of 5
- Key Reviews: Guests praise the hotel’s location, cleanliness, and service quality, with many highlighting the friendly staff and convenient location.
- TripAdvisor Reviews
IHG Official Website:
- Rating: 4.5 out of 5
- Key Reviews: Guests appreciate the convenient connection to COEX Mall, the safe neighborhood, and the excellent daily service provided by the staff.
- IHG Reviews
Agoda:
- Rating: 4.6 out of 5
- Key Reviews: Guests rate the cleanliness of the rooms, the quality of breakfast, and the overall hotel facilities highly.
- Agoda Reviews
Booking.com:
- Rating: 4.7 out of 5
- Key Reviews: Guests particularly praise the hotel’s location and accessibility, the comfortable beds, and the luxurious room design.
- Booking.com Reviews
For more detailed reviews, you can visit the respective websites.
23. First-Hand Experiences & Photos
Q: Can we access genuine reviews and photos shared by actual guests at ‘InterContinental Seoul COEX‘?
A: My previous post includes photos and genuine reviews from actual guests at the hotel. If you’re curious, do check out the link below!
Here is one of the actual customer reviews of ‘InterContinental Seoul COEX‘ that was previously introduced in the above blog post.
Best Review: “Seoul Staycation Recommendations: InterContinental Seoul COEX (featuring Club Lounge, Afternoon Tea and Happy Hour)”
Source: https://blog.naver.com/withjoy79/223207965201
Summary of the Blog Post
I enjoyed a staycation at InterContinental Seoul COEX in the early summer. Although it was a Sunday stay, I was able to use it for about KRW 250,000 with club lounge benefits and Starbucks gift cards which was very satisfying. I reserved a club room and checked in at the club lounge on the second floor where early check-in was also available. The room was a basic one but I got assigned to a high-floor Bongeunsa view which had great views.
The club lounge offered afternoon tea, happy hour and breakfast service where various bakeries and desserts were served for afternoon tea and diverse hot foods including LA ribs were provided for happy hour.
Despite its old age feel both in the room and bathroom which were spacious enough for convenient use though they felt somewhat old-fashioned.
Thanks to the kindness of the staff and professional service I had an enjoyable staycation.
Source: https://blog.naver.com/withjoy79/223207965201
โ Wrapping Up
With this, I would like to conclude the FAQ compilation post covering everything about ‘InterContinental Seoul COEX‘ Hotel.
For more details about InterContinental Seoul COEX, check out my earlier posts below. Iโve poured a lot of effort into them, and Iโm sure youโll find them useful. ๐
Wishing you a fantastic and joyful trip to Korea! ๐
We've done our best to compile the most up-to-date and accurate information, but some details might be different due to changes in the hotel's policies or errors in data collection. Please bear this in mind when using this as a reference for your hotel stay.
